Job Description

Change your job, change your workplace, change your future...


Ricoh transforms organisations, using innovative technologies and services enabling you as an individual to work smarter. This is what we call "empowering digital workplaces". In fact, the entire Ricoh workforce enjoys our pioneering and innovative ways of working. We like to call it: imagine. change., it's the ethos of our brand and how we drive positive change for ourselves and others. Our teams are embracing change, fostering new ways of working and we have never been more resolute in our mission - "you work for us, and we'll work for you".



Ricoh South Africa is recruiting for the position of Digital Services: Sales Consultant. The successful incumbent will be responsible for achieving and exceeding targets set for revenue, margin, and monthly subscriptions through the promotion of Digital Services offerings to directly engaged RICOH customers and the Business Partner channel and their end customers.



This position required a high level of Sales, consultative selling and technical skills whereas the candidate will be required to not only understand the RICOH products, but have the unique ability to integrate into business environments with customers and partners to find fit for purpose digital solutions that would address customers pain points and automation/digitalization needs.



The responsibility further extends to the development of digital transformations strategies for customers and business partner alike, whilst engaging and onboarding new and potential Digital Services Partners and customers.



The candidate will be expected to focus on DocuWare as the flagship solution. Other solutions that fall within the Digital Services portfolio include complimentary application services to DocuWare, AI plug inns, cybersecurity and communication services as well as onboarding and localization of new technologies as and when introduced.




What you will be doing


Develop clear account plans for customers and Business Partners which involves strategies, applicability and localization. Lead discovery workshops; produce

High-Level Scope

, solution concept and

indicative pricing

within SLA. Clear understanding on both a functional and technical level of all products in the RICOH Digital basket. Clear consulting capabilities and able to engage with C-Suite executives on business and technology relevance. Signing on new customers for Digital Services products. Reaching assigned monthly sales/activation targets. Running the end-to-end process (from onboarding to implementation) Deliver clear business growth of DocuWare and other solutions for Ricoh To support Business Partners (BPs) within defined areas, following Ricoh South Africa's (hereafter referred to as RZA) Digital Services strategies Recruit/activate BPs; run enablement (qualification checklists, talk tracks). To manage the functional, technical and financial output of the Digital Services line of business with relation to revenue, margin and monthly recurring subscriptions Provide sales support for the agreed Ricoh Portfolio of DS Products and Services, including Sales calls, presentations, demonstrations, proof-of-concepts, business requirement specifications, assessment services and preparation of proposals Execute pipeline plans and sales methodology with a quarterly review in the form of management To attend BP's sales meetings on a regular basis to maintain Ricoh visibility and awareness To take ownership of the entire BP sales cycle and process to ensure maximum closure ratios To assist existing and new BPs with digital transformation - to sell full range of DS services and products To work closely with the marketing product managers to develop "go to market" strategies and alignment to the Digital Services value propositions Monitor and report back on BP activity, transformation and or any other significant trend taking place within the BP business Conduct Sales and technical workshops Interface with Ricoh EU central team to contribute to target plans

You will ideally have


BSC degree/diploma or equivalent qualification and experience A minimum of 10 years related experience in the solutions / software industry or the equivalent combination of formal education and experience Proven understanding of common business processes i.e. Accounts Payable / Receivable, HR, Employee Onboarding etc. Consulting skills for C-suite engagement Technical fluency to scope at high level:

APIs/JSON

, integration patterns (REST, webhooks), SSO, roles, basic data mapping, security &

POPIA

Full understanding of the technical and business concepts surrounding the following areas: + Document Management
+ Content Management
+ Print Management
+ Workflow Solutions
+ Digital Services Solutions
+ AI
Must have the ability to design and propose complex technologies using Ricoh's DS Proven track record of continuously working under pressure and achieving high levels of excellence Good relationship building skills Strive for good deals, increase long term relationships with clients and display total commitment to customer & service satisfaction Increase market coverage & prospecting intensity Have decision-making & problem-solving ability, and administrative skills Exceptional honesty & integrity Target driven Completely focused on sales targets with high closing ratios Display high levels of drive, energy & enthusiasm Teamwork and Collaboration Excellent communication, presentation and interpersonal skills, both verbal & written Good level of IT skills Ability to work on own initiative and under pressure Good negotiation and influencing skills Good time management skills Self-motivated and results driven Continuous Improvement & flexibility / adaptability Excellent communication skills, both written and orally Excellent IT skills, including advanced knowledge of MS PowerPoint and Excel, experience of using VM's & VirtualBox Business travel required

In return for your commitment, you can expect


Ricoh is an exceptional place to work. A place where there is strong emphasis on career development. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation. This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience. Ready to make that change? Apply now for a confidential conversation with our Recruitment Team.


We are an equal opportunities employer


At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That's how we live the Ricoh Way.


FUNCTION

Digital Services

LOCATION

Johannesburg

CONTRACT TYPE

Permanent

CLOSING DATE

30-Jan-2026