Computer Operator Mr Price Group
Job Description
You would oversee the running of IT systems, by monitoring, logging, troubleshooting, escalating, and reporting critical jobs, data transmission and environmental threats (power, floods, fire) to drive IT stability, minimise downtime and ensure all processes are completed timeously with quality.
Qualifications: You have a relevant IT Qualification (Or are currently studying towards one)
You have a minimum of 1 year IT support experience within a network or server monitoring role
Your Office365 skills are great, specifically in Excel
You understand SQL and database structures
You're able to work shifts (day, night, and weekends)
You have access to your own vehicle
Responsibilities: 24/7 Monitoring of data transmission, critical jobs, relevant dashboards.
Performing daily health checks
Fine tuning of configuration to maintain performance and functionality of the monitoring solutions in place.
Incident Management
First line troubleshooting of incidents with specific focus on data management.
Identifying, escalating and following up of Priority 1 incidents until closure to external vendors or internal departments detailing specifics of an issue on hand.
Performing defined/documented tasks as per Company Run Controls.
* Complete special added tasks (mainly data related)
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Job Detail
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Job IdJD1509379
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDurban, ZN, ZA, South Africa
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EducationNot mentioned