Job Description

Management and oversight of the Key Individual oversight process(which includes Compliance audits) to ensure that the required compliance requirements, business and operational policies and processes are adhered to through a compliance audit process, providing advice and guidance to minimise regulatory; reputational and compliance risk and endeavour to avert potential litigations/ penalties.

Job Responsibilities

• Performing the required compliance audits and providing detailed reporting of the outcomes that includes recommendations regarding the required mitigating actions
• Provide guidance on compliance audit requirements and oversee the implementation of action plans to align to the business requirements
• Management of the compliance audit requirements to provide insights on regulatory, operational and external developments to ensure proactive awareness and management of Key Individual compliance, risk and advice issues
• Performing a leading role in the review of the compliance audit and compliance related regulatory changes through internal consultation and provide commentary on the proposed legislation which include offering proposals on alternative wording of requirements
• Provide Subject Matter Expert guidance on the compliance audit, compliance and advice related regulatory changes and oversee the implementation of action plans to align to the upcoming regulatory requirements
• Ensure effective management by monitoring adherence to compliance policies and procedures and relevant regulatory frameworks and taking corrective action where necessary
• Share knowledge and industry trends with team, colleagues and stakeholders during formal and informal meetings
• Seek opportunities to improve business system and processes by the identification and recommendation of effective ways of operating and adding value to Nedbank
• Build and maintain effective stakeholder relationships through adherence to the stakeholder framework and ongoing communication
• Ensure optimisation of resources and work flow to increase productivity by ensuring effective resource management and work allocation

Job Responsibilities Continue

• Ensure distinctive customer experience through driving the Key Individual compliance, risk management and Market Conduct strategies
• Ensure synergy between business units and stakeholders through consistent and constant communication
• Ensure active and successful growth of Nedbank market share across the segments through effective risk management and the enhancement of business systems and processes
• Ensure issues raised in the Nedbank staff surveys are addressed and results are improved by ensuring action plans are created
• Deliver a world class service through others by ensuring a client centric culture through required interventions
• Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes
• Optimise efficiency and embed correct values by ensuring that the business representatives understand and support Nedbank's vision; values and strategy and are measured on delivery against these
• Manage performance through GCC's; ensure a clear vision; agreeing on goals and objectives; providing and receiving regular feedback on performance; recognising and rewarding achievement and take appropriate corrective action where required
• Identify relevant development needs by assessing own performance and behaviour through formal and informal feedback
• Drive to execute planned development by attending learning; seeking coaching or other industry or technical learning events and opportunities
• Build depth of skills and knowledge in the team by sharing knowledge and insight with team members

People Specification

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Relevant Representative and Key Individual Regulatory Examination (RE1 and RE5) (Adventageous)
Relevant insurance industry specific qualifications and experience
Advanced Diploma/ Relevant Degree ( Compliance / LLB/ Risk Management)

Essential Certifications

Preferred Certifications

Compliance Institute of South Africa (CISA) - preferred, not essential

Minimum Experience Level

3-5 Years in a short/long term insurance Compliance or similar role.

Technical / Professional Knowledge

• Change management
• Cluster specific operations
• Compliance reporting
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Reputational risk management
• Risk management process and frameworks
• Stakeholder management
• Codes of Good Governance

Behavioural Competencies

• Decision Making
• Influencing
• Building Trusting Relationships
• Managing Work
• Quality Orientation
• Stress Tolerance

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Nedbank