KEY PERFORMANCE AREAS
1. Customer Relations
1.1 Support to internal and external stakeholders;
1.2 Liaising with other operational team members to ensure that reports, presentations and other adhoc
deliverables are completed;
1.3 Provincial linkages and participation ( Career Expo`s; Job Fairs; Industry Related Expo`s;
1.4 Attend and participate in workshops targeting relevant stakeholders;
1.5 Effective relationships management through ad hoc telephonic and electronic queries from learners and
stakeholders (internal & external) in a professional manner;
1.6 Keep stakeholders informed of new development in TETA (charge in legislations, processes, procedures and
policies);
1.7 Assist to prepare SD and LP Unit inputs for internal and external audits.
2 Mandatory Grants
2.1 Assist stakeholders and chambers with system changes;
2.2 Assist the Practitioner with the WSP and ATR report that must be submitted to relevant structures for
approval;
2.3 Assist compliance with the assessment of WSP and ATR;
2.4 Assist the Practitioner with the extension and appeals report that must be submitted to relevant structures
for approval;
2.5 Assisting with the compliance audit for Mandatory Grants.
3 Discretionary Grant
3.1 Assist with the compliance audit for chamber DG recommendations;
3.2 Assist with the consolidation/correction of the DG Recommendation Schedule.
4. Auditing and Compliance
4.1 Relay auditor's requests to relevant chambers/units;
4.2 Assist with the Internal and External Audit steering committee meeting in terms of sending out invitations and
drafting minutes.
5. Skills Development Facilitator, Mandatory and Discretionary Grants Roadshows
5.1. Assist with the advertisement for Roadshows and publish it on the website;
5.2. Liaise with stakeholders and send out communications to inform them about the planned Roadshows;
5.3. Assist with the development and administration of manage the RSVP process;
5.4. Assist with the booking of venues, accommodation, transport and other logistics.
6. General Administration
6.1. Ensuring effective implementation of filing system and information management within the unit;
6.2. Keep records of all submissions to different departments in relevant reporting template and on the document
register.
MINIMUM REQUIREMENTS
1. Experience and Qualification
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