Job Description

Job Summary About the role
Our Company is seeking a Communication & Marketing Practitioner to deliver hands-on support across customer communication, digital content creation, internal communications, event coordination, and general office administration. This role is practical and execution-focused, supporting daily business operations and brand communication activities.
Key Responsibilities:
Customer Communication

• Handle daily customer communications via email, phone, and digital channels.
• Respond to customer inquiries professionally and in a timely manner.
• Coordinate with operations and sales teams to ensure accurate customer updates.
• Maintain communication records and customer correspondence

Digital Media & Content Design

• Design and produce digital content for social media, website updates, presentations, and marketing materials.
• Create basic visual assets such as social posts, flyers, banners, and internal materials.
• Support content scheduling and posting on digital platforms.
• Ensure brand guidelines are followed across all materials

Internal Communications

• Prepare and distribute internal notices, updates, and announcements.
• Support internal messaging initiatives and staff communications.
• Assist in preparing internal presentations, reports, and documents.

Events Coordination

• Assist in planning and coordinating company events, meetings, and activations.
• Manage event logistics including invitations, materials, and coordination with vendors.
• Support on-the-day event setup and post-event follow-up
• Office & Administrative Support (Operations - Logistics).
• Provide general office and administrative support.
• Assist with document preparation, filing, and record keeping.
• Support inter-department coordination and daily office operations.
• Assist with office supplies management and basic administrative tasks.

Requirements:

• South African unemployed youth between the ages of 18 and 34.
• Must not have participated on the YES programme before.
• Matric Certificate.
• Diploma or Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
• 1-3 years of practical experience in communications, marketing, or administrative support.
• Basic experience with digital content creation and design tools (e.g., Canva, Adobe).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Key Skills & Competencies

• Strong written and verbal communication skills.
• Practical, hands-on approach to tasks.
• Good organizational and time-management skills.
• Attention to detail.
• Ability to work collaboratively across teams.
• Customer-focused and service-oriented mindset.

Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.
Signa Opportunity
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