Job Description

Report to: Fleet Manager / Operations Manager
Remuneration: Market related dependent on experience
Purpose Of The Job:
Our client is a well-established company within the transport industry, specializing in providing reliable and efficient vehicle hire services. They are seeking a highly experienced and motivated Senior Fleet Controller to oversee the coordination, scheduling, and operational performance of a large vehicle fleet. The ideal candidate will have a minimum of 5 years of experience managing high-volume fleet operations, thrive under pressure, and possess excellent communication and interpersonal skills to work effectively with both internal teams and external customers.
Duties:

• Manage the day-to-day operations of a large and diverse fleet
• Coordinate vehicle dispatch, scheduling, and routing to ensure efficiency and timeliness
• Monitor and report on fleet performance, compliance, and utilization
• Liaise effectively with drivers, operations staff, and management to resolve issues promptly
• Ensure vehicles are maintained, serviced, and compliant with all legal and safety standards
• Handle customer inquiries, feedback, and complaints in a professional and timely manner
• Identify areas for process improvement and implement best practices in fleet management
• Respond to incidents and emergencies as needed, maintaining calm and control under pressure
• Maintain accurate records of vehicle movements, fuel usage, and operational data

Requirements:

• Relevant logistics or transport qualification (e.g., Transport Management CPC, Fleet Management Certificate)
• Experience in telematics and route optimization systems
• Familiarity with health & safety regulations in transport/logistics
• Minimum 5 years proven experience as a Fleet Controller or Logistics Operations role, within the Automotive industry
• Proven experience managing a large fleet in a fast-paced, high-pressure environment
• Strong organizational and problem-solving skills
• Excellent communication skills both written and verbal
• Ability to build effective working relationships with all types of people, including drivers, colleagues, and customers
• Customer-focused with a professional and approachable manner
• Ability to work long hours, including weekends or evenings, when required
• Strong understanding of vehicle maintenance, routing software, and fleet compliance standards
• Proficient in using fleet management systems and Microsoft Office tools
• Automotive Industry experience ESSENTIAL!!

Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful.
Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application.
Applications should be submitted no later than Wednesday 21 May 2025.
For more information please contact:
Debbie Penrose