Job Description

The Virtual Agenthas a permanent role for a qualified Commercial Sales Executivebased in Umhlanga.Role Purpose:The core focus of the Commercial Sales Executive role is to lead national sales operations while driving commercial growth strategies that align with The Virtual Agent's vision. This dual-function role combines strong data-driven analysis with hands-on sales leadership, aiming to increase revenue, expand market share, and optimize go-to-market strategies. Real estate industry experience is preferred, as the role requires deep knowledge of client needs, industry trends, and sales cycles within the PropTech sector.Duties and Responsibilities:Sales Leadership

• Lead, manage, and develop the national sales team to meet and exceed revenue targets.
• Design and implement national sales strategies tailored to real estate companies and agents.
• Build and nurture high-value relationships with key clients, broker networks, and industry associations.
• Identify new business opportunities, markets, and sales channels to accelerate customer acquisition and expansion

Revenue Growth & Business Optimization

• Create scalable sales structures and processes to support national growth.
• Continuously evaluate and optimize the sales funnel, from lead generation to closing and account expansion.
• Lead the Marketing team to align sales enablement tools and campaigns with growth targets.
• Drive initiatives that unlock new monetization opportunities and improve revenue predictability.

Reporting & Governance

• Prepare regular reports for EXCO and Board, including revenue performance, market opportunities, and pipeline health.
• Monitor departmental budgets and resource utilization to ensure efficiency and ROI.
• Contribute to the strategic planning process and support company-wide initiatives as part of the leadership team.

Commercial Strategy & Data Analysis

• Conduct deep-dive market and competitor analysis to guide commercial positioning and strategic direction.
• Draft performance forecasts to support sales initiatives and commercial decision-making.
• Leverage CRM, sales analytics, and BI tools to drive a performance-focused, insight-led sales culture.
• Collaborate with product, marketing, people and finance to align commercial strategies across the business.
• An understanding of compliance regulations and knowledge of the Protection of Personal Information Act.

Client Experience & Retention

• Develop sales support and account management functions to ensure exceptional client experience and retention.
• Provide oversight of service delivery, onboarding, and post-sale engagement processes.
• Act as the voice of the customer within the business, relaying feedback and opportunities for product improvement.

Minimum Requirements:Education and Skills

• Bachelor's degree (or higher) in either Business, Commerce, Real Estate, or Marketing or similar.
• MBA or related Postgraduate qualification will be advantageous.
• Outstanding communication, networking, negotiation, and stakeholder management skills.

Experience:

• Minimum 5 years' experience in sales and commercial strategy roles.
• Preferred real estate industry experience, with in-depth knowledge of property sales cycles, trends, and client personas.
• Proven track record of leading sales teams and delivering on aggressive revenue targets.
• Previous experience in PropTech, SaaS, or tech-enabled environments preferred.

Competencies

• Strategic Commercial Acumen - Ability to align sales goals with broader commercial strategy.
• Leadership & Coaching - Builds high-performing teams through mentorship and motivation.

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