Job Description

Listing reference:

019483

Listing status:

Online

Apply by:

30 June 2025

Position summary

Industry:

Wholesale & Retail Trade

Job category:

Retail Operations

Location:

Woodmead

Contract:

Permanent

Remuneration:

Market Related

EE position:

Yes

About our company

Clicks Group

Introduction

This person will work across a range of roles from collaborating with Marketing, Finance, Operations & Franchise Partners, to monitor the status of projects and providing guidance to the various teams. The commercial manager role is multi-faceted and primarily involves dealing with reporting, revenues and supplier relations which aid the overall business growth.

Job description

The commercial manager will monitor the growth strategies of the company while ensuring that Franchise Partners and Guests are satisfied.

Provide services team with brand knowledge, best practice, and skills transfer. Support the EXCO Team in the development and maintenance of brand specific business

models with a bias for improving profitability and efficiency.

Drive the implementation of project related initiatives in relation to New Products and Treatments. Support Operations in the onboarding of new Franchise Partners and ordering of stock and equipment for New Stores. Support and share best practice learnings with regards to turning around TLC stores. Align with Manging Executive Franchising and Marketing Executive in determining the NPD strategy and roll out in respect of procurement, pricing, planning, and testing of new retail product and new treatment innovation, aligned to the objectives of the brands and business. Supplier management and negotiations including and pricing, margins for Franchise Partners and rebates. Develop and present business plans and ROI in respect of all new product development and launches for approval before trial and implementation. Align with Marketing and Operations to drive the implementation of new product and treatments launches Drive the entire supplier process to ensure integrity of the relations with auditors and Brand Teams. Work with the Operations Team in relation to forecasting and stock turn of compulsory stock per category store to assist in Stock Management. Work in unison with Clicks to develop and sign off NPD and implementation for New Products. Maintenance and maximisation of profits including recipe management, cost control, margin management. Resolving key franchisee issues and complaints with suppliers and products Planning and presenting reports on key supplier progress, promotions, monthly and quarterly initiatives to share with franchisees Manage supplier product price increase aligned to clear pricing cycles, negotiate GP%, logistics, opening order, merchandising planogram and MOQ Develop and implement best practice merchandising Retail Sales Report Submission - prepare and circulate retail sales reports for the business, to track product sales, identify possible promotions, discontinuations.

Minimum requirements

Job Knowledge

Financial Management Retail Management Risk management Project management Conflict handling

Job Related Skills

Commercial and Entrepreneurial Awareness Communication Skills Interpersonal Skills Analytical Skills Decision-Making Skills Able to motivate people Persuading Skills

Experience and Education

Must be in possession of a suitable tertiary qualification preferably a bachelor's degree. Must have a minimum of 5-7 years previous management experience as well as experience in the leadership of a large and diverse team within the Retail and Beauty or Food Service industry. Strong track record of success in the franchising industry and management of corporate stores. Strong track record of successfully delivering growth and profitability for brands Strong track record of building relationships and stakeholder engagement across departments Sales orientation and management of budgets

Competencies

Leading and Supervising Entrepreneurial and Commercial Thinking Persuading and Influencing Deciding and Initiating Action Presenting and Communicating Information Analysing Planning and Organising Delivering Results and Meeting Customer Expectations * Coping with Pressures and Setbacks