Job Description

To create and compile management and strategic plans and reporting; that aligns to the strategic intent; through qualitative and quantitative research and analysis; and synthesis of insights into recommendations that enable sound business decisions; as per Nedbank business strategy.

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g., staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Produce targeted reports/presentations that summarise findings and recommendations in order to inform senior management decision-making by collecting and analyzing data timeously.
• Solve customer needs and drive the strategy for the business by analyzing and interpreting data on strategic issues and business-related challenges faced by Nedbank.
• Research and analyze queries by consulting with different stakeholders across Nedbank to deliver timeous and accurate resolutions.
• Identify various stakeholder requirements and collaborate across divisions in order to achieve common purpose.
• Assist in the creation; maintenance and coordination of team effectiveness and disciplines through collaboration with stakeholders to enhance the actions and appropriateness of execution.
• Respond timeously and professionally to a variety of adhoc business requests that have an impact across the division and organization.
• Minimize risk and enhance customer satisfaction by developing embedded reporting processes and ensuring they are aligned with Nedbank standards.
• Obtain Nedbank goals and objectives and deliver within the budget by driving processes to continuously improve internal customer satisfaction within the organization.
• Report and present effectively the key findings in an appropriate way to the audience for them to execute decisions according to regulations and legislation.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g., operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Master in Business Administration
• Advanced Diplomas/ National Degree

Minimum Experience Level

• 3-5 years' experience in Data / Statistical Analysis and Project Management in a Financial environment or experience in Commercial Card Issuing business (frontline or support level)

Technical / Professional Knowledge

• Banking procedures
• Business principles
• Business terms and definitions
• Business writing
• Communication Strategies
• Data analysis
• Industry trends
• Microsoft Office
• Principles of financial management
• Principles of project management
• Relevant software and systems knowledge
• Research methodology
• Decision-making process
• Cluster Specific Operational Knowledge
• Business Acumen
• Governance, risk and controls
• Regulatory knowledge
• Banking knowledge

Behavioural Competencies

• Applied Learning
• Communication
• Collaborating
• Work Standards
• Managing Work
• Technical/Professional Knowledge and Skills

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Nedbank