Job Description

DURBAN, 4000, ZA

Job details

Work flexibility: Field-based
Req ID: R542177
Employee type: Full Time
Job category: Sales and Marketing
Travel: 80%
Relocation: No

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Job description



The Stryker Clinical Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures. This role within Stryker SA will focus on servicing and supporting our clinical customers to strive for best in class specialist support with procedural excellence.

Additional responsibilities include working with the local sales team to coordinate training and events and managing day to day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers.

What You Will Do:

Servicing existing and new customer base within the theatre and clinical environment Providing theatre and wider HCP staff within depth training on Stryker products Working closely with other team members within the defined region, and the regional Sales Manager, to ensure customer service levels are best in class Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice Conducting trials, trainings and evaluations of products in both theatre and the clinical environment as and when required Reports to the Regional Sales Manager to ensure customer service levels are best in class. Communicates essential features and benefits of products and their clinical application. Demonstrates outstanding ethics at all times. Treat customers and other employees with respect and represents Stryker in the best possible light.

What You Need

:Certified Theatre Practitioner or ODA Educational degree in a relevant field Minimum 2 years of experience in Joint Replacement and OR Proficiency in Microsoft Office tools Fluency in English
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.