Job Description

We're looking for a friendly, organised Client Support & Content Coordinator to join our growing digital team. This role is primarily focused on supporting clients and managing online systems, with a smaller component dedicated to content and social media support.

The ideal candidate enjoys working with people, building lasting relationships, and has strong administrative skills with excellent attention to detail.

Role Overview

Client & Platform Support (75%) Content & Social Media Support (25%)

Key Responsibilities

Client & Platform Support

Build and maintain strong relationships with clients and partners Manage and maintain online registrations and membership systems Load, update, and maintain accurate information and data Onboard new clients and support them through setup processes Respond to email, phone, and online queries professionally Assist with basic reporting and payment reconciliations

Content & Social Media Support

Write captions and short-form content for social media Assist with monthly content planning and post scheduling Engage with online communities and respond to messages/comments Update website content using a CMS Assist with photoshoots, interviews, and general content production

The Ideal Candidate

Is confident, friendly, and professional when dealing with people Is highly organised with strong admin skills and attention to detail Communicates clearly, both written and verbally Is comfortable juggling multiple tasks and systems Has a proactive, can-do attitude

Bonus (Not Essential)

Experience with social media or content writing Familiarity with WordPress or similar CMS platforms
Job Type: Full-time

Pay: R6000,00 - R10000,00 per month

Education:

Diploma (Preferred)
License/Certification:

drivers license (Preferred)
Location:

Port Elizabeth, Eastern Cape (Required)
Work Location: In person