Job Description

(eng=
Job Title: Client Support & Administrative Coordinator
Location: Paarden Eiland, Cape Town OR Remote
Salary: R16,000 R20,000 per month
Start Date: Within the next 3 months
Work Hours: Monday to Friday, 09:00 17:00
About the Role
The role involves answering calls, assisting clients, managing enquiries, preparing quotes and invoices, coordinating deliveries, following up with couriers, and maintaining the company calendar.
The ideal candidate is empathetic, calm, organised, tech-comfortable, and self-managing. They should be eager to learn, adaptable, and thrive within a small team.
About the Company
The company is a leading provider of innovative mobility solutions, helping clients access products and services that improve daily living and independence. They are client-focused, supportive, and committed to professional development while maintaining a dynamic and collaborative team environment.
Key Responsibilities
Handle client calls and enquiries
Prepare quotes & invoices
Manage emails & ticketing system
Track shipments & liaise with couriers
Assist with basic product enquiries
Manage company Google Calendar
Maintain admin processes
Provide empathetic client support
Minimum Requirements
Matric / Grade 12
Strong computer skills (Google Suite / MS Office)
Ability to learn Zoho Books & Zoho CRM
Strong emotional intelligence & communication skills
Excellent organisational ability
Self-motivated and independent
Minimum 2 years in admin, reception, or customer service
Experience with invoicing, call handling, and scheduling
Admin/customer service certifications beneficial
Unique Challenges
Working with emotional or stressed clients
Fast-paced small team environment
Requires high self-management
Benefits
Incentives on top of salary
Company covers up to 90% of approved courses and learning
Staff discounts on mobility products
Growth opportunities in a supportive environment
Remote or hybrid working possible
If you are proactive, motivated, organized, and client-focused, this could be your next role. Apply now!
)
(afr=
Pos: Klientondersteuning- & Administratiewe Koordineerder
Ligging: Paarden Eiland, Kaapstad OF Afstandswerk
Salaris: R16,000 R20,000 per maand
Begindatum: Binne die volgende 3 maande
Werksure: Maandag tot Vrydag, 09:00 17:00
Oor die Rol
Die rol behels die beantwoord van oproepe, klientondersteuning, bestuur van navrae, opstel van kwotasies en fakture, koordinering van aflewerings, opvolg met koeriers en die bestuur van die maatskappykalender.
Die ideale kandidaat is empaties, kalm, georganiseerd, tegnologies vaardig en selfstandig. Hulle moet leergierig, aanpasbaar en gemaklik in n klein span wees.
Meer oor die Maatskappy
Die maatskappy is n vooraanstaande verskaffer van innoverende mobiliteitsoplossings, wat kliente help om toegang te kry tot produkte en dienste wat hul daaglikse lewe en onafhanklikheid verbeter. Hulle is klient-gefokus, ondersteunend, en verbind tot professionele ontwikkeling, terwyl hulle n dinamiese en samewerkende spanomgewing handhaaf.
Hoof Verantwoordelikhede
Behandel klientoproepe en navrae
Stel kwotasies en fakture op
Bestuur e-posse & kaartjie-stelsel
Volg versendings op & skakel met koeriers
Help met basiese produknavrae
Bestuur maatskappy Google Kalender
Handhaaf administratiewe prosesse
Verskaf empatiese klientondersteuning
Minimum Vereistes
Matriek / Graad 12
Sterk rekenaarvaardighede (Google Suite / MS Office)
Vermoe om Zoho Books & Zoho CRM aan te leer
Sterk emosionele intelligensie & kommunikasievaardighede
Uitstekende organisatoriese vermoe
Selfgemotiveerd en onafhanklik
Minstens 2 jaar ervaring in administrasie, ontvangs of klientediens
Ervaring met fakturering, oproephantering en skedulering
Administrasie/klientediens sertifikate voordelig
Unieke Uitdagings
Werk met emosionele of gestresste kliente
Vinnige kleinspanomgewing
Vereis hoe selfbestuur
Voordele
Incentives bo-op salaris
Maatskappy dek tot 90% van goedgekeurde kursusse en opleiding
Personeelkortings op mobiliteitsprodukte
Groei geleenthede in n ondersteunende omgewing
Afstand of hibriede werk moontlik
As jy proaktief, gemotiveerd, georganiseerd en klient-gefokus is, kan dit jou volgende rol wees. Doen nou aansoek!
)

Skills Required