Position: Client Success Agent
Salary: Market related
Location: Johannesburg
Job type: Permanent
Industry: Software / Hospitality
Reference Number: RDT.HOS.CSA.05092023
COMPANY DESCRIPTION:
Our client, a leading hospitality software developer, is looking for Client Success Agents to join their team. A background in hospitality is essential, with a minimum of 5 yearsxe2x80x99 experience working with hospitality software on a daily basis.
JOB DESCRIPTION:
The Client Success Agents are responsible for the companyxe2x80x99s entire portfolio of clients and subsequently are the first point of contact. The Client Success Agents are responsible for customer service and client satisfaction throughout the product journey (sales, implementation, account management, support, special projects, training and client satisfaction).
MAIN DUTIES & RESPONSIBILITIES:
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