Client Services Officer

Western Cape, South Africa

Job Description

  • Orientate new Specialists and General Practitioners
  • Regular visits to Specialists and General Practitioners
  • Maintain a database of Specialists and General Practitioners
  • Conducting ward rounds and interaction with patients
  • General hospital marketing
  • Distribute and maintain marketing material stock levels
  • Coordinate corporate functions and events
  • Manage and market various Melomed support programs at hospital level
  • Compile and submit all required reports
  • Build and maintain relationships with the various external stakeholders: ie media
  • Ensure client expectations are met
  • Ensure quality client services principles are maintained
  • Ensure that all patient queries are addressed and resolved
  • Uphold the Melomed professional image and standards
  • Uphold the Melomed corporate image and standards
  • Exhibit a culture of service delivery
  • Matric
  • Marketing or Public Relations qualification and experience
  • Previous experience working in a healthcare/hospital environment
  • Valid Driver's License and own car
  • Excellent communication skills
  • Excellent computer skills
  • Attention to detail
  • Ability to cope well under pressure

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Job Detail

  • Job Id
    JD1444397
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Western Cape, South Africa
  • Education
    Not mentioned