Job Description

Closing Date 2023/08/07
Reference Number MMH230728-5
Job Title Client Service Administrator: Learnership
Position Type Learnership
Role Family Client Services
Cluster Momentum Corporate
Remote Opportunity Some of the time
Location - Country South Africa
Location - Province Western Cape
Location - Town / City Cape Town
Introduction

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewardsprogramme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practicalfinancial solutions for people, communities and businesses. Visit us at
www.momentummetropolitan.co.za
Role Purpose

Are you currently unemployed? Areyou seeking an opportunity todevelop your potential and create abright future at an industry leading insurer? Are you a dynamic, self-starter who is passionate about client service? This is the opportunity for you! We have an exciting Service Consultant Learnership available at Momentum Corporate, commencing 1 September 2023.

What is a Learnership?

A Learnership is a structured programme that provides an opportunity for you to gain theoretical knowledge and practical experience in the workplace. Our Learnership programme will enable you to obtain a Service Consultant NQF Level 4 qualification which is INSETA recognised. Being a part of our Learnerships opens you up to career paths such as Pension Fund Administrator, Client Service Administrator, Service Consultant etc. Although completion of the Learnership does not guarantee full time employment, it allows invaluable experience for you to kick-start your career! Should you be successful, you will be employed for a period of twelve(12) months, with a monthly stipend.
Requirements

• Only South African citizens aged between 18-25 are eligible to apply.

• Applicants must have passed Grade 12 with a minimum of 50% in English, Pure Maths, Maths Literacy or Accounting will be advantageous.

• Applicants cannot be committed toanother learnership at time ofapplication or have participated ina learnership before.

Additional Information:
Please note that we will not accept any emailed applications, all applications should be submitted online. If you require any further information, please contact the recruiter. You can expect feedback on your application within 4 weeks of the closing date.
Duties & Responsibilities

INTERNAL PROCESS
Take ownership of all client service processes and requests ensuring that it is resolved timeously and effectively.
Provide relevant information and documentation as requested, in line with relevant guidelines.
Adhere to all relevant legislative /compliance requirements.

CLIENT
Build and maintain relationships with clients and internal and external stakeholders.
Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
Competencies

• Client service orientation

• Teamwork

• Time management skills

• Attention to detail

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

Momentum Metropolitan