Client Relationship Officer Aesthetic Clinic

Randburg, Johannesburg, South Africa

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ADVANCED SKIN CARE & AESTHETICS THERAPIST
RANDBURG - Gauteng (ZA)
START: ASAP / January 2026
TRADING HOURS & SHIFTS

Monday - Friday
07:45am - 17:15pm (must be flexible based on season & demand)
Will be required to work
Sundays & Major Public Holidays - CLOSED
Flexibility is required, we cater to our esteemed clients' and assist them where operationally possible

REPORT TO: Owner & Business Coach
EMPLOYMENT TERMS: Full Time
SALARY & COMPANY BENEFITS:

MINIMUM REQUIREMENTS: * Qualification from a recognized Beauty Training - PREFERRED

EXPERIENCE: * At least 3+ years experience in a front of house / reception role of a high-end Day Spa / Aesthetic Clinic or Medical Rooms

Managing all client communication on WhatsApp throughout the day (appointments, product queries, deliveries, post-treatment check-ins)
Following up with clients 2-3 days after treatments to monitor skin responses and flag anything that needs my attention
Taking clear notes after treatments and ensuring follow-ups are done consistently
Being exceptionally organised - making lists, working methodically, completing daily to-do's, and double- and triple-checking work
Handling numbers accurately (payments, cash-ups, reconciliations, reports)

Social Care

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