Client Relationship Officer Aesthetic Clinic

Randburg, Johannesburg, South Africa

Job Description

ADVANCED SKIN CARE & AESTHETICS THERAPIST
RANDBURG - Gauteng (ZA)
START: ASAP / January 2026
TRADING HOURS & SHIFTS

  • Monday - Friday
  • 07:45am - 17:15pm (must be flexible based on season & demand)
  • Will be required to work
  • Sundays & Major Public Holidays - CLOSED
  • Flexibility is required, we cater to our esteemed clients' and assist them where operationally possible
REPORT TO: Owner & Business Coach
EMPLOYMENT TERMS: Full Time
SALARY & COMPANY BENEFITS:
  • R18,000 Salary per month
  • Performance Bonuses & Incentives - at management discretion
MINIMUM REQUIREMENTS: * Qualification from a recognized Beauty Training - PREFERRED
  • BONUS - Secretarial or Administrative qualification
  • Must live in the area with reliable transport to work (Randburg)
  • Excellent patient and client communication
  • Computer user confident (Social Media, WhatsApp, Outlook, Scheduling)
EXPERIENCE: * At least 3+ years experience in a front of house / reception role of a high-end Day Spa / Aesthetic Clinic or Medical Rooms
  • Managing all client communication on WhatsApp throughout the day (appointments, product queries, deliveries, post-treatment check-ins)
  • Following up with clients 2-3 days after treatments to monitor skin responses and flag anything that needs my attention
  • Taking clear notes after treatments and ensuring follow-ups are done consistently
  • Being exceptionally organised - making lists, working methodically, completing daily to-do's, and double- and triple-checking work
  • Handling numbers accurately (payments, cash-ups, reconciliations, reports)

Skills Required

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Job Detail

  • Job Id
    JD1627106
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Randburg, Johannesburg, South Africa
  • Education
    Not mentioned