Client Management And Migration Associate

Johannesburg, GP, ZA, South Africa

Job Description

A revolutionary, web-based application that gives companies all the tools to manage every aspect of their share incentive plans has an exciting position for a young, highly-motivated individual who is smart and interested in being part of this dynamic team that consists of CAs and highly-skilled finance graduates. In this role, you will deal with top personnel at our clients and assist them with all share plan related technical queries.

Location: Johannesburg, South Africa

DUTIES & RESPONSIBILITIES, NOT LIMITED TO:



Learn and understand all the technical aspects relating to the companys share plan product to onboard clients and client information onto the companyas platform, and manage client requirements Implement and advise on the technical aspects of the companyas share plan product Set up award issue and exercise processes, including communication with brokers to ensure a seamless trading process Assist clients with IFRS 2 and incentive related queries and in using the system Build relationships with the client Maintain client relationships and offer new or existing solutions to existing clients Understand client needs and collaborate with management, colleagues, and other staff to enhance the product based on new clients or internal requirements Create and provide training to clients in using the platform Provide ongoing feedback and ideas to management on ways to improve the system

REQUIREMENTS



Financial background with a relevant Bachelors degree (CA or Equivalent) Strong academic record & technically proficient (finance) Strong excel skills is a prerequisite Analytical and problem-solving skills Excellent communication skills (email and in-person) Can lead client meetings Can work in a team environment & alone (self-starter) Knows how to prioritise tasks and provide excellent service Deadline driven and can work under pressure
Knowledge/Experience in the following areas will be beneficial but not required:

Experience in VBA or other basic coding CFA, level 1 2 or 3 Mathematics degree or background
Job Type: Full-time

Work Location: In person

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Job Detail

  • Job Id
    JD1446346
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, GP, ZA, South Africa
  • Education
    Not mentioned