Job Description

Ampath Laboratories


2026/01/07 Bedfordview

Job Reference Number:

L100003

Department:

Bedfordview Sisters

Business Unit:

Industry:

Pharmaceutical And Medical/Healthcare

Job Type:

Permanent

Positions Available:

1

Salary:

Market Related
As a Client Liaison Officer, you play an essential part in ensuring our care centres and laboratories run smoothly and remain connected to the clients we serve.





As a Client Liaison Officer, you play an essential part in ensuring our care centres and laboratories run smoothly and remain connected to the clients we serve. Your role centres on providing warm, reliable client service support, strengthening our administrative processes, and assisting with effective problem management. Through your work, you help cultivate a high-performance environment where people feel informed, supported, and valued. This is a role for someone who enjoys building relationships, approaches challenges with curiosity and care, and genuinely wants to elevate the client experience


Job Requirements

Role Requirements

To thrive in this role, you need to hold a Grade 12 certificate as well as a valid South African Code 08 driver's licence. These form the foundation for your ability to travel when needed and support multiple sites with confidence. Your qualifications help you contribute to an empowered, accountable working environment where high standards are consistently upheld. Your experience in administration within a pathology-related setting, along with your background in client-facing or customer service work, ensures you bring practical insight and calm capability to the role. This experience enables you to engage clients meaningfully, strengthen relationships, and support our commitment to developing a consistently exceptional client journey. It also positions you to contribute to a workplace where people feel heard, supported, and encouraged to perform at their best.

Skills Requirements

Success in this role is rooted in your ability to communicate clearly in both English and Afrikaans, helping build trust and collaboration with clients and colleagues. Your comfort with basic computer technology and numerical calculations strengthens your ability to manage administrative tasks with accuracy and care. With an understanding of financial principles, you appreciate how your work contributes to the organisation's stability and future growth. Your natural ability to negotiate thoughtfully enables you to find balanced, people-centric solutions, supporting an environment that empowers learning, engagement, and shared accountability.

Role Impact

As a Client Liaison Officer, you shape how our clients experience our services every day. Whether you are arranging promotions that bring our offerings to life, supporting the administration of the marketing department, assisting with quality control processes, or nurturing long-term client relationships, your impact is both visible and meaningful. Your role helps uphold important accreditation standards, strengthens engagement, and supports the attraction and retention of the right talent--contributing to our succession pipeline and the continued growth of our people. You help bring our People Partner Strategy to life by creating experiences that inspire confidence, encourage performance, and foster a culture where everyone can thrive.

Employment Equity and Diversity

At Ampath, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. In line with our Employment Equity goals, we actively encourage applications from individuals across all backgrounds, especially those from underrepresented groups. We believe that diverse perspectives drive innovation and excellence in healthcare, and we are proud to create a space where everyone can thrive.

Hours of Work

45 hours per week

Work week

5 days

Location

Bedfordview

Closing Date

12 January 2026 at 21:00

now and take the next step in your career with Ampath, where purpose meets possibility.