Job Description

About the Role

Were looking for an outgoing, structured, and highly organized individual to manage incoming warm leads and serve as the

first point of contact

for new and potential clients. This role requires someone personable and proactive someone who can think independently, manage conversations confidently, and ensure that every clients first interaction feels professional and seamless.

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Key Responsibilities

Act as the first line of communication for inbound warm leads via email, phone, or form submissions. Qualify and document leads accurately in the CRM or intake system. Schedule consultations or follow-up calls with prospective clients. Maintain an organized and up-to-date record of all communications. Coordinate between the sales/recruitment team and prospective clients to ensure smooth handovers. Identify and flag high-priority or time-sensitive opportunities. Maintain a professional, friendly, and structured client experience at all times.
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Requirements

Excellent communication and interpersonal skills warm, confident, and personable. Strong organizational skills with attention to detail and follow-through. Comfortable working independently and thinking ahead to solve issues before they arise. Tech-savvy and able to manage structured workflows and CRM systems. Previous experience in client intake, sales coordination, or customer service preferred.
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Ideal Candidate

Youre a natural communicator who enjoys building rapport and keeping things organized. You take ownership of your work, can think on your feet, and thrive in a fast-paced environment where no two days are the same.