A vacancy exists for an Inbound Client Services Call Centre and Correspondence Administrator in our Client Services Department. (Claremont Cape Town). This is an URGENT ROLE - so the successful candidate must be able to start 1 November 2023
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim related queries and correspondence received.
Job description & duties:
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