This role requires a strong leader with a hands-on approach and a keen eye for detail.
REQUIREMENTS
Matric, and a relevant qualification advantageous (Cleaning certificate, Cleaning Management, Hospitality or related field)
Proven experience as a Cleaning Manager or Supervisor (Minimum 5 years)
Driver's license and own reliable transport essential
Strong leadership and people management skills
Proficient in MS Office and operational reporting tools
Excellent communication and client relationship management abilities
Knowledge of health & safety and cleaning industry standards
Ability to manage multiple sites and teams effectively
High attention to detail and a hands-on, proactive approach
DUTIES
Oversee and coordinate daily cleaning operations across assigned sites
Supervise, motivate, and manage cleaning staff, including scheduling, performance monitoring and disciplinary processes
Conduct regular site inspections to ensure cleaning standards are met and maintained
Liaise with clients to ensure satisfaction and address any service issues promptly
Manage cleaning equipment, materials and stock levels
Maintain health and safety compliance in accordance with company policies and relevant regulations
Prepare and submit reports on operations, staff performance and site audits
Train new staff and conduct ongoing training to uphold service quality
Work closely with the operations and HR teams to meet contractual obligations
Team Management & Supervision
Monitoring time and attendance of cleaning staff.
Leading, schedule and monitor cleaning staff across all shifts.
Allocating tasks and ensure effective coverage of all production and non-production areas.
Managing staff overtime and number of working days as per BCEA and Company Policy.
Managing staff leave and replacements (if applicable)
Developing staff
Compiling KPI's.
Conducting performance reviews, coaching and disciplinary actions where required.
Managing staff training on:
Safe handling of cleaning chemicals,
Verification of cleaning chemical concentration,
Issuing of cleaning chemicals and consumables,
Cleaning SOPs, including bodily fluid spillage & cleaning, glass breakage and foreign object procedures, etc.
Cleaning equipment inspections.
Site food safety, health and safety, and environmental protocols,
Conducting weekly staff meeting on issues and progress (minutes & attendance register)
Verifying that your staff's yearly medicals are up-to-date and valid.
Cleaning Program (PRP)
Compiling and verifying:
Master Cleaning Schedule,
Cleaning SOPs,
Equipment stripping schedule,
Cleaning Inspection and Sign off documentation, and
Training material.
Review and continuously improve cleaning program yearly.
Cleaning & Hygiene Operations
Ensuring cleaning schedules (daily, weekly, monthly and deep cleaning) are followed and completed.
Supervising cleaning processes.
Verifying and recording that cleaning has been completed to standard through checklists and post cleaning inspections.
Management of Cleaning Chemicals and Consumables
Monitoring stock levels of cleaning chemicals, consumables and equipment.
Ensuring chemical and cleaning equipment / consumable storerooms are kept in a hygienic condition and according to the internal, customer and regulatory requirements.
Maintaining daily issuing records and tracker up to date.
Ensuring minimum stock levels are maintained and that workflows and POs are created in time to prevent shortages.
Ensuring cleaning equipment is maintained, serviced, and in good working order.
Managing cleaning departments costs.
Conducting monthly stock take.
Health, Safety & Environment
Promoting and enforcing safe use of chemicals and personal protective equipment (PPE).
Ensuring staff follow safe working practices to prevent accidents or injuries.
Reporting and responding to hazards, spillages, or incidents immediately.
Cleaning team must be thoroughly trained in handling and cleaning of bodily fluid incidents.
Supporting environmental initiatives such as waste management and water usage reduction.
Send your detailed CV with relevant certificates.
Salary: R negotiable dependent on experience
Job Types: Full-time, Permanent
Work Location: In person
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