Job Description

Key Accountabilities/ Principal Responsibilities

Team Leadership

Supervise and work alongside the cleaning team, providing daily direction and support.

Conduct briefings at the start of each day or shift to outline site-specific tasks and safety protocols.

Encourage teamwork, professionalism, and high morale across the team.

Inspections and Quality Control

Perform quality checks on completed cleaning tasks to ensure adherence to standards.

Address sub-standard performance and provide guidance for improvement.

Keep documented records of inspections and corrective actions taken.

Stock and Equipment Management

Manage and track usage of cleaning materials and consumables.

Requisition and collect stock and equipment from stores or designated points.

Ensure safe storage, transport, and usage of supplies.

Attendance and Scheduling

Ensure punctual attendance and performance of team members.

Plan site routes and daily schedules to maximize time and fuel efficiency.

Manage unplanned changes due to absenteeism, emergencies, or schedule updates.

Client Liaison

Serve as the first point of contact for branch or site representatives.

Capture and relay client concerns, special requests, or service issues to management.

Maintain a courteous and professional relationship with all client representatives.

Reporting to Management

Submit daily or weekly reports on cleaning tasks completed, challenges encountered, and team performance.

Communicate operational updates, incidents, and feedback to line management promptly.

Training and Development

Support onboarding and practical training of new team members.

Reinforce cleaning methods, use of equipment, and safety procedures.

Identify knowledge gaps and recommend training interventions to management.

Health and Safety Compliance

Ensure all work is done in accordance with company and site-specific safety regulations.

Report incidents, accidents, and hazards immediately.

Promote safe use of chemicals, PPE, and cleaning machinery.

Key Skills and Experience

Grade 10 minimum; Grade 12 advantageous

Minimum 2 years' experience in commercial or contract cleaning

Previous experience in a team leader or supervisory role essential

Experience in mobile/roving teams and exposure to banking environments preferred

Strong interpersonal and leadership skills

Practical knowledge of cleaning chemicals, tools, and methods

Excellent communication and conflict resolution skills

Attention to detail and strong work ethic

Ability to work independently and under pressure

Route planning and time management ability

Unendorsed Code 8 (B) Driver's Licence - essential

Able and willing to travel daily across designated sites

Key result areas

Quality and consistency of cleaning standards across all assigned sites

Effective leadership and utilisation of team members

Client satisfaction and minimal complaints

Compliance with health and safety protocols

Accurate reporting and incident escalation

Additional Responsibilities and Skills

The employee acknowledges that all duties performed will reflect on the client and will thus act in a professional manner at all times, as Intembeko is a service provider, all necessary steps need to be taken to ensure that the service has been delivered according to client requirements, and to prescribed service levels.

Able to work after hours and weekends.

Interested? Submit your CV now.

All vacancies advertised by AFMS Group are in full adherence to South African labour legislation, including the Employment Equity Act, Labour Relations Act, and Basic Conditions of Employment Act.

We strive to create an inclusive workplace that values diversity and welcomes applications from all qualified individuals, regardless of race, gender, disability, or any other protected characteristic.

Our recruitment process is fair and equitable, focusing on the qualifications, skills, and experience that are relevant to each role. We ensure that all candidates are treated equally, and no discrimination will be tolerated.

By submitting your application, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act 2014 (POPIA) for recruitment and hiring purposes.

For information on AFMS Group, including more information on our company culture, visit our website at www.afmsgroup.co.za.

Please note, relocation costs will not apply

If you don't hear from us in 14 days, consider your application unsuccesful.

Applications to be addressed to Matthew Toontjies

: [email protected]