Claims Handler

Durban, KwaZulu-Natal, South Africa

Job Description


Requirements:

  • National Senior Certificate (Grade 12)
  • Preferred Currently studying towards a tertiary qualification
  • Clear Credit and Criminal record
  • Computer literate
  • 1- 2 yearsxe2x80x99 experience in Inbound Insurance Claims (Local or International)
  • Proven experience in the insurance space
  • Proven track record of high performance
  • Excellent command and use of English, both written and Verbal
  • Attention to detail
  • Strong analytical and numeric skills
Advantageous:
  • RE 5
  • FAIS
Duties Include:
  • Assisting customer's with their insurance claims.
  • Handling customer enquiries via email and telephonically.
  • Proactively identify issues and problems before they arise.
  • Assist with escalated calls and complaints in line with procedures.
  • Providing world class customer service to international clients.
  • Working with various parts of the business to resolve issues.
Remuneration

Basic Salary + Incentives

Working Hours

Monday to Sunday on a shift rotation

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Job Detail

  • Job Id
    JD1258032
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Durban, KwaZulu-Natal, South Africa
  • Education
    Not mentioned