Job Description

Key Responsibilities:
Strategic Leadership:

• Define and execute the companys long-term vision and strategy with a focus on growth and profitability growth to ensure competitiveness in the retail sector
• Identify opportunities for expansion, diversification, and innovation in retail offerings.

Operational Excellence:

• Oversees financial planning, budgeting, and performance, ensuring profitability and sustainability.
• Ensures efficient and effective supply chain operations
• Oversees the management of physical stores, including customer experience, visual merchandising, and employee engagement.
• Drives operational excellence
• Ensures the company delivers a seamless omnichannel experience
• Establishes and monitors key performance indicators (KPIs)
• Oversees product category management and development
• Drives margin growth

Financial Leadership:

• Leads the companys financial strategy, ensuring profitability, cost control, and long-term financial sustainability.
• Develops and manages budgets, forecasts, and financial performance metrics specific to the retail environment.
• Evaluates pricing strategies, promotional activities, and product mix to maximize revenue and profitability.

Customer and Stakeholder Engagement:

• Develops and implements strategies to deliver exceptional customer experiences
• Analyzes customer data and feedback to inform business decisions
• Fosters a customer-first culture
• Builds and maintains strong trade supplier & key stakeholder relationships

Digital Transformation

• Develops and implements a comprehensive e-commerce and digital strategy
• Leverages technology and data analytics to drive business insights

Culture and Talent Leadership:

• Inspires and leads a high-performing team
• Works closely with management to attract, retain, and develop diverse top retail talent
• Implements strategies for employee engagement.
• Fosters a positive company culture

Ideal Candidates will possess the following:
Experience and Expertise:

• Proven track record as a CEO/MD or in a senior executive role in the retail industry, with strong operational and commercial acumen.
• Deep understanding of retail dynamics, including store operations, e-commerce, merchandising, supply chain, and consumer behaviour.
• Demonstrated success in scaling retail businesses, driving innovation, and delivering exceptional customer experiences.

Minimum Requirements and Qualifications:

• Education: Suitable qualification
• Experience:

• Minimum 10+ years of senior management experience in the retail industry, with at least 5 years in a CEO or equivalent role.
• Demonstrated success in implementing omnichannel strategies, scaling retail businesses, and managing complex retail operations.