Job Description

1. Overall, Purpose of the Job

To provide expert support in the implementation of accreditation and quality assurance (QA) processes within the primary CHE, DHET quality assurance bodies.

This includes ensuring policy and procedural alignment with national and institutional standards, supporting programme development, managing self-evaluation and review processes, and facilitating QA training.

This is a management role that is crucial for maintaining academic standards, driving academic quality, and ensuring the smooth operation of educational programs. role requires deep technical knowledge of higher education compliance frameworks and regulatory requirements.

We are looking for a hands-on person who is able to streamline the current team and implement strong processes as clear as possible and ensure successful delivery in projects, operations and with our accreditation and quality assurance bodies

2. 1 Accreditation Standards Alignment and Policy Support

Review and interpret CHE, SAQA, DHET regulations to ensure institutional alignment

Support drafting and updating of Institutional QA and accreditation policies.

Evaluate programme documents against regulatory criteria

Provide recommendations to align internal processes with national standards

Support QA policy dissemination and awareness

2.2 Programme development and QA Input

Provide technical QA guidance during curriculum and programme design

Conduct pre-submission reviews of programme documentation

Assist academic units in meeting accreditation standards in design and rationale

Maintain documentation on credit values, learning outcomes, and assessment frameworks

Ensure alignment of programme specifications with SAQA and NQF requirements

2.3 Self-evaluation Reviews and Internal Audit Facilitation

Coordinate self-evaluation review (SER) processes with academic departments

Facilitate the compilation and verification of evidence portfolios

Conduct internal quality checks in preparation for audits and site visits

Support the institution's audit readiness through checklists, templates, and coaching

Track and report on review outcomes and improvement recommendations

2.4 Training and Capacity Building

Develop and deliver training sessions on accreditation and QA requirements

Create toolkits, guidelines, and templates for academic and support staff

Facilitate QA knowledge-sharing through workshops and forums

Promote institutional quality culture through professional development initiatives

Respond to queries and provide one-on-one coaching for programme teams

2.5 Programme Review Coordination and SAQA Documentation

Schedule and coordinate programme reviews in collaboration with academic units

Maintain current and historical SAQA comparison tables and programme matrices

Ensure documentation integrity for qualification registration and re-accreditation

Support the review of qualifications for submission and revision purposes

Manage archiving and secure access to historical accreditation records.

3. Essential Work Experience

Specialist in QA or Accreditation with CHE and DHET - 4 years

Higher Education QA - 3 years

4. Beneficial Work Experience

Experience in all of the following

:

Familiarity with Project Management methodology and the use of project management software such as MS Project or equivalent.

Understanding and the coordination of different process flows within an academic institution.

Working with different external governing bodies

Policy design and development

5. Key Functional / Technical Knowledge (Areas of Expertise)

Intimate knowledge of Student Administration and Governance.

Strong customer service skills and ability to work with people from diverse backgrounds.

A passion for education coupled with an understanding of the education landscape in SA.

Embrace and live the Waterfall School of Business' Values, Brand and Ethos

6. Education & Qualification

A postgraduate qualification (master's degree in education / business administration)

7. Skills Required

Accreditation Standards Interpretation

Programme Review and Development Support

Audit Facilitation and Evidence Preparation

QA Training and Resource Development

Policy and Procedure Alignment

Competencies For Leadership

Check Priority Skills / Competencies

Personal Effectiveness

Analytic Thinking and Accuracy

Quality and Compliance Focus

Communication and Presentation

Stakeholder Support Orientation

Planning and Coordination

Adaptability

Cognitive Ability

Attention to Detail

Initiative and Proactiveness

Problem Solving

Judgement

Analytical Thinking

Integrative Thinking

Strategic Thinking

Interpersonal Effectiveness

Communication - Verbal & Written, Active Listening and Presenting

Coordination, Process and Follow up

Customer Centricity

Service Driven

Building Relationships

Emotional Intelligence & Maturity

Conflict Management

Facilitation Skills

Influencing and Persuading skills

Negotiation Skills

Teamwork

Business Effectiveness

Executes Technical Expertise

Business and Commercial Acumen

Controls Quality and Standards

Education & Academic System Awareness

Initiating Innovation

Product Knowledge

Professional Presentation

Project and or Programme Management

Leading and managing

Delegation

Planning and organizing

Monitoring, Follow up and Measurement

Developing People

Team Leadership

Strategic Leadership and Direction

Vision Alignment and Motivation

Global Trends and Best Practice

Job Type: Permanent

Pay: R50000,00 - R62000,00 per month

Education:

Masters (Preferred)
Experience:

CHE : 5 years (Preferred) DHET: 5 years (Preferred)
Work Location: In person