Chat Bot Manager xe2x80x93 Cape Town xe2x80x93 South Africa
Bringing smiles is what we do at TTECxe2x80xa6 for you and the customer. As a Chat Bot Manager working on site in Leeds, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What Youxe2x80x99ll be Doing
TTEC is seeking an experienced Chat Bot Manager to help drive and implement AI & Digital Services, working with a CX Transformation team based in our new contact centre in CT. You will be responsible for the configuration and management of our Chat Bots, whilst helping build the Conversational AI Practice.
Working directly with the Operations and Technology Teams to help implement our AI solutions, both customer and contact centre agent facing. The ideal candidate will have excellent requirement gathering and advisory skills in Chatbot Solutions.
You will be working in support of a high profile automotive client from our site in the centre of Cape Town.
In this role, youxe2x80x99ll
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