Job Description

Job SummaryPosition Overview:

• The Channel Manager is responsible for achieving sales targets and closing deals based on the company's agreed MRR targets.

• The position is remunerated on a Fixed salary plus commission.

• The Channel Manager reports directly to the Sales Manager.

Key Responsibilities:

• Actively identify and pursue potential business/customers.

• Prospect for new channel partners.

• MSA Negotiation and signing.

• Presentation of channel Program.

• Presentation of iConnect Solutions and Products as well as pricing structures.

• Train all Channel Partner's sales teams on the full iConnect solution & product portfolio.

• Ensure that the Channel Partner fully understands the iConnect channel Program.

• Manage all Quote and Feasibility processes.

• Manage all Order processes.

• Coordinate the involvement of company personnel, including support, service, and management resources, to meet customer performance objectives and expectations.

• Adopt Account Plans for strategic partners.

• Present and train customers/partners on iConnect services and offerings.

• Participate in partner strategies and business initiatives.

• Conduct ongoing competitor analysis to improve partner account penetration.

• Work closely with Projects and Technical department to ensure customer satisfaction and problem resolution.

Accountability and Performance Measures:

• Generate and maintain an opportunity pipeline and credible business forecast to meet sales targets.

• Meet assigned expectations for profitability.

• Complete required training and development objectives.

• Respond to all customer and partner requests promptly.

• Ensure that all new and existing channel partners are aligned with the rules of the Channel Partner Program.

• Submit weekly reports to each channel partner showing growth and areas of concern, if any.

Requirements

• Proven experience in Channel Management or a similar role.

• Strong knowledge of telecommunications and connectivity services.

• Ability to work in a fast-paced environment.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills.

• Advance user of Microsoft Office (Excel, Word, PowerPoint, Outlook)

• Hands-on experience using CRM platforms to manage partner and customer interactions, track sales performance, and generate analytical reports for strategic decision-making.

• Own a reliable vehicle and driver's license.

Iconnect SACompany

Job Mail