Job Description

Change Manager - Senior

Company Overview

iqbusiness is Africa's future?focused management and digital growth enabler, founded in South Africa in 1998. With more than 1,500 professionals and a "get?it?done" mindset, we deliver tailored digital, cloud, security, and consulting solutions across Africa and beyond. We're recognised as a Level 1 B?BBEE contributor, a B?Corp, and a Top Employer.

Role Summary

The Senior Change Manager for the Minimum Viable Automation (MVA) Programme plays a critical role in driving successful adoption of redesigned finance processes and tools following recent system changes. This position focuses on developing and executing a robust change management strategy across multiple workstreams, including tax process automation, investment data optimisation, and other key improvements within Group Finance. This role requires 3 days of in-office presence in Cape Town.

Key Responsibilities

Develop and implement an end-to-end change management plan for all MVA workstreams. Conduct stakeholder analysis to identify key influencers and the impacted team's post-restructure. Design and execute an integrated communication and engagement plan to ensure optimal participation from Group Finance SMEs and Segment Finance teams. Draft and maintain a view of the change landscape for Group and Segment Finance teams. Perform impact assessments on processes, templates and operating models. Conduct a training needs analysis and develop a comprehensive training plan. Coordinate the creation and delivery of training material. Align and embed new roles or competencies into existing job profiles where required. Assess capacity impacts on support teams and recommend mitigation strategies. Provide ad hoc change management support across the Group Finance Enablement team for BAU/operational change. Develop and maintain change management tools and templates. Facilitate workshops and change readiness assessments across impacted teams. Monitor and report on change adoption metrics and stakeholder feedback. Identify and manage change risks and issues, escalating where necessary. Support leadership in reinforcing change through coaching and communication. Ensure alignment of change activities with overall organisation and PMO governance and timelines.

Requirements

Proven experience in change management for process and system implementations. Strong understanding of change management methodologies (e.g., Prosci, ADKAR, Kotter). Experience in organisational design is advantageous. Excellent stakeholder engagement and communication skills. Ability to manage multiple workstreams in a complex, matrixed environment. Background in financial services preferred.

Please Note:

As all iqbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information, our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification.



iqbusiness is committed to sustainable growth and transformation; we embrace diversity and employ previously disadvantaged individuals.