Job Description

About the Role

We are looking for an experienced Change Management & Training Lead to drive adoption and successful implementation of our digital transformation initiatives. This role is responsible for ensuring that people, processes, and technology changes are well-communicated, understood, and embedded across the organization.

Key Responsibilities

Develop and execute change management strategies and communication plans for digital initiatives. Design, coordinate, and deliver training programs and enablement sessions to support system rollouts. Engage with business stakeholders to assess readiness and manage resistance. Develop tools and resources (guides, FAQs, training materials) to support adoption. Monitor change effectiveness, adoption rates, and provide feedback for continuous improvement. Act as the primary liaison between project teams, leadership, and end-users.

Qualifications & Experience

5-8 years' experience in change management, training, or organizational development (preferably within digital transformation projects). PROSCI certification or equivalent change management accreditation (mandatory). Bachelor's degree in Business, Human Resources, Communications, or related field (preferred).

Skills &Competencies

Strong expertise in communication planning and execution. Hands-on experience in training rollout and end-user enablement. Excellent stakeholder engagement and facilitation skills. Ability to analyze adoption metrics and recommend interventions. Strong interpersonal, presentation, and written communication skills.

Application Requirements

Please ensure you attach your Change Management certification(s) with your application.

Job Type: Full-time

Work Location: In person