Job Description

Job Summary

• Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.

• Enable the design, development, delivery and management of key communications.

Conduct impact analyses, assess change readiness, and identify key stakeholders.

• Support training efforts

• Provide input, document requirements, and support the design and delivery of training programs.

• Complete change management assessments

• Identify, analyze and prepare risk mitigation tactics

• Identify and manage anticipated and persistent resistance

• Consult and coach project teams

• Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan

• Create actionable deliverables for any required "Extend" plans, such as the Resistance Management Plan

• Support and engage senior leaders

• Coach people managers and supervisors

• Support organizational design and definition of roles and responsibilities

• Coordinate efforts with other specialists

• Integrate change management activities into the project plan

• Evaluate and ensure user readiness

• Manage stakeholders

• Track and report issues

• Define and measure success metrics and monitor change progress

• Support change management at the organizational level

• Manage the change portfolio

Requirements

• Bachelor's degree in information systems, Business Administration, HRM or related field

• Certification in Change Management (e.g., Prosci, APMG)

• 3-5 years of experience in organizational change support or similar roles

• Strong facilitation, communication, and interpersonal skills

• 5+ years' experience in leading a large scale/organisational ICT- related and/or people related change

New Beginnings Recruitment
Company

Skills Required