CES Specialist
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KEY EXPECTED ACHIEVEMENTSDefinition, steering and realization of field usage / performance studies (end of life tires exam, usage characterization and performance measurement plans, ...)
Synthesis reports for performance measurement studies (MC tires, field survey) and field usage measurements
Quality of customer claims collection (quality of treatment by the sales forces and coherence of collection with the reality, ...)
Alert reports sent to Central teams (Risk Analysis)
Reports following minor litigation (if delegation and out of AMN)
Give advice and technical training for sales force
Give advice and technical training for external customers
Technical demonstrations during commercial product launch events
* On-the-job training / tutoring for newcomers C.E.S.
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