Job Description

Key Responsibilities: 1. Financial & Budget Management

• Prepare and manage the centres annual income and expense budget.
• Track rental collections, turnover rentals, and recoveries.
• Report monthly on income statement variances and recommend cost improvements.
• Support long-term maintenance and CAPEX planning.

2. Leasing & Vacancies

• Ensure timely lease renewals and manage vacating tenants.
• Prepare vacant spaces for optimal marketing exposure.
• Implement a strong letting strategy in collaboration with Asset Managers.
• Canvass, negotiate and finalise lease agreements.

3. Arrears Control

• Collaborate weekly with credit control to monitor and resolve outstanding rental.
• Engage with tenants and escalate legal arrears where necessary.
• Participate in reporting and write-off processes.

4. Operational Excellence

• Oversee security, cleaning, maintenance, and health & safety protocols.
• Prioritise the customer journey and ensure a positive visitor experience.
• Manage the "look and feel" of the property to high standards.

5. Marketing & Branding

• Develop and implement annual marketing strategy with the marketing team.
• Drive promotional activities, events, and seasonal campaigns.
• Manage marketing budgets, social media, PR, and community involvement.
• Ensure consistent brand representation across all touchpoints.

6. Team Leadership & Communication

• Manage on-site centre management team and marketing staff.
• Lead regular team meetings, performance reviews, and reporting.
• Ensure high standards in communication, reporting, and documentation.

7. Reporting

• Submit accurate monthly management reports and marketing spend updates.
• Present centre performance insights to the Asset Manager and ownership.

Minimum Requirements:

• 5+ years of experience in retail or commercial property management.
• Experience managing a centre of similar scale (GLA 20,000m) preferred.
• Strong understanding of leasing, finance, arrears management, and operations.
• Proficiency in MDA, MRI, or PIMS an advantage.
• Excellent communication, leadership, and problem-solving skills.
• Tertiary qualification in Property, Business, or Marketing is advantageous.
• Based in Hartenbos or willing to relocate.

What Youll Gain:

• Join a dynamic, growth-focused property group with a national footprint.
• Lead a major retail centre in one of the Garden Routes most vibrant towns.
• Enjoy competitive compensation and long-term career development.