Job Description

South Africa- Remote working



Want to do the Best Work of Your Life?

Working at Signant Health puts you at the very heart of the world's most exciting sector - a high-growth, dynamic company in an extraordinary industry. We're radically changing the clinical trial landscape, driving change through the technology and innovations we create and the services we deliver to our customers.

Where do you fit in?

The Central Quality Reviewer (CQR) is responsible for the services & tasks to deliver defined requirements and meet company strategic objectives. The CQR provides data oversight for Signant Health Rater Training, Endpoint Reliability, and Quality Assurance programs. The CQR will provide clinical analysis for scales used as study endpoints to detect the degree of administration and scoring calibration to standard training principles and best practice. The CQR will provide email and telephone remediation to investigators as needed to recalibrate to study standards. The CQR may interview study participants or provide independent scoring of endpoint scales on submitted audio or video files.

As part of our team, your main responsibilities will be:

Conducts all activities in full accordance with Good Clinical Practice guidelines. Contributes to training, calibration exercises, and quality control procedures for respective projects assigned. Evaluates data submitted in accordance with Rater Training Program, e.g., Interview Skills, and Endpoint Reliability programs and contacts raters, as appropriate, to gather additional information and provide feedback. Ensures consistency of review and remediation process and resolves ambiguities in collaboration with study team and other stakeholders. May interview subjects and/or informants according to scale and protocol specifications; may provide independent scoring data based on review of audio and video files. Monitors and conducts quality review of internal and external CQRs activities by reviewing both the data and documentation entered by CQRs as indicators of their performance. Works with clinical team to ensure study start up is completed for the program, including the development of materials for CQR onboarding, training, quality assurance, etc. Proactively identifies and escalates potential issues appropriately. Supports the development of site relationships to ensure that the site staff are trained and calibrated to the study-specific and universal standards. Communicates with investigational site staff providing feedback and instruction, as needed.

You'll need to bring:

Master's Degree, M.D., Ph.D., Psy.D, Pharm.D., in healthcare-related field, with one year of clinical experience, which includes administration of psychiatric and/or cognitive scales OR Bachelor's degree or RN with 2 years of clinical experience, which includes administration of psychiatric and/or cognitive scales. Must be comfortable providing investigator and peer remediation Demonstrates a significant attention to detail Must be comfortable working in a virtual, remote environment with individuals from diverse countries, languages, and cultures Exhibited strong analytical, organizational, and creative problem-solving skills Deep knowledge of psychiatric and/or cognitive scales Basic knowledge of statistics. Able to work with and interpret data and numbers. Excellent problem and/or dispute resolution skills Must have excellent written, time management, communications, decision making, human relations and organizational skills, including fluency in English

And finally, here are the ways of working that will help you succeed at Signant:

You enjoy problem-solving and have a constructive can-do attitude. You're motivated by working in a fast-growing global company. You're self-driven, active and want to continuously learn new things. You have great communication skills in English, both spoken and written, and can articulate technical details succinctly. You like to share knowledge as a way to advance organisational learning.

Why Signant Health?

Make a meaningful impact in clinical research innovation. Collaborative, fast-paced work environment with growth opportunities. Competitive compensation and benefits package. Remote work flexibility. Be part of a global team dedicated to improving patient outcomes.

At Signant Health, we are committed to diversity, equity, and inclusion. We encourage applications from candidates of all backgrounds and experiences.

Ready to elevate your marketing operations career with us? Apply today!



At Signant Health, accepting difference isn't enough--we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.