Job Description

Responsibilities:

Be in touch with the latest mobile/ technology


Manage assets


Deliver and maintain a great customer brand experience


Grow cellular sales turnover


Drive high operational standards


Implement visual display principles


Ensure effective administration management (process)

Qualifications:

A Grade 12 qualification


Retail cellular experience (essential)

Skills:

Knowledge of a variety of mobile products


Ability to work flexible hours in the ever-changing retail environment


A customer-centric attitude and approach


A passion for excellent Customer services and sales environment


Be computer literate


Have a preference to with work admin


The ability to communicate and persuade effectively at all levels


Ability to show initiative and be resourceful


Ability to source and implement effective solutions in a fast-paced environment


Customer Service Delivery


Strategic Sales Planning


Managing the Sales Process


Customer Value Management

Competencies and behaviours for success:

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.


Effectively building formal and informal relationship networks inside and outside the organization.


Building strong customer relationships and delivering customer-centric solutions.


Making good and timely decisions that keep the organization moving forward.


Anticipating and adopting innovations in business-building digital and technology applications.


Creating a climate where people are motivated to do their best to help the organization achieve its objectives.


Making good and timely decisions that keep the organization moving forward.


Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.


Good verbal/ written communication skills and good organisational skills


Strong organizational and planning skills


The ability to multi-task in a fast-paced environment


The ability to work independently


The ability to take initiative


A high level of attention to detail

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.