Job Description

Responsible for the efficient and accurate end to end processing of cash in compliance with policies and procedures (SOPs). A Cash Processor may perform any one and/or a combination of the functions below.

Receive Cash xe2x80xa2 Receive deposits and update on the applicable systems. xe2x80xa2 Comply with all policies and procedures to eliminate any possible risks to the company and the customer. Prepare Cash on the applicable system xe2x80xa2 Check container/Bag for any damages or interferences and report all anomalies to Team Controller. xe2x80xa2 Acknowledge container/bag on applicable system. xe2x80xa2 Process all deposits in line with the agreed upon banks SLAs and SOPs on the applicable system. xe2x80xa2 Prep workstation accurately for effective and efficient note counting. Note Sorting xe2x80xa2 Sort all prepped deposits/notes for (FDP/ACDP) on the same day, within the cut off times. xe2x80xa2 Send rejected notes to the Reject Teller together with the PCD cards, deposit slips and stop loss bag to verify and balance Reconciliation of ACDP deposits. xe2x80xa2 Perform a reconciliation of all notes rejected in order to validate the information xe2x80xa2 Manually check all rejected notes for counterfeits, dye-stained and mutilated notes xe2x80xa2 Perform cash transfers to vaults xe2x80xa2 Perform end of day balancing/ reconciliation of all cash received xe2x80xa2 Handle all transactions including shortages and surpluses according to SOPs Desktop deposit processing xe2x80xa2 Check container/Bag for damage /tamper, report anomalies to Team Controller. xe2x80xa2 Acknowledge container/bag on applicable system. xe2x80xa2 All deposits must be kept separate per customer at all times and all deposits must be processed on the same day received by the customer. xe2x80xa2 All deposits must be processed and balanced on the applicable system xe2x80xa2 Perform end of day balancing/ reconciliation of all cash received xe2x80xa2 All transactions, including shortages and surpluses must be handled according to SOPS xe2x80xa2 Accurate prepping must be done to enable effective and efficient note counting Sachet and Process Coin xe2x80xa2 Process bulk coin deposits in accordance with SBVxe2x80x99s policies and Procedures xe2x80xa2 Sort and process teller coin transfers Bank system Integrated deposit processing xe2x80xa2 Validate all transactions linked to system integrations as per banks SLA xe2x80xa2 Inform client services of account numbers not linked to bank system to avoid delays n crediting the customer Verify deposit account number to eliminate losses or misposts xe2x80xa2 Escalate system downtime/delayed batches to team controller Payroll and change xe2x80xa2 Payroll / change transactions must be processed in accordance with SLA per customer xe2x80xa2 Report all discrepancies to the Team Controller timeously xe2x80xa2 Floats must be sealed in drop safe bags along with float packing slips and placed into trolleys as per client requirement xe2x80xa2 Payroll entries to be processed within the banks SLA timeframes xe2x80xa2 Maintain all equipment by reporting any defects on equipment to the Team Controller xe2x80xa2 Obtain banks authorization prior to despatching as per SOP Prepack/Treasury xe2x80xa2 Assist with the accurate packing and unpacking of Bank and ATM Cash. xe2x80xa2 Manage consumables in line with packing requirements. xe2x80xa2 Confirm that the bag and Seal numbers are properly recorded. Manage Equipment xe2x80xa2 Utilise equipment according to Standard Operating Procedures (SOPS), protecting and taking care of company assets