The Department of Infrastructure, Western Cape Government has opportunities for two (2) suitably qualified and competent individuals to investigate rental housing technical and urgent complaints and promote a stable relationship between landlords and tenants in the rental housing sector within the context of integrated and sustainable human settlements.
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Minimum Requirements
An appropriate 3-year National Diploma/B-Degree (equivalent or higher qualification) in Property Management/Law/Alternative Dispute Resolution Qualification/Public Management related; A minimum of 1 year experience in a rental housing tribunal and/or legal administration and/or property environment or related working environment; A valid (Code B or higher) driving licence. NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.
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Recommendation
None.###
Key Performance Areas
Conduct preliminary investigations, gather, and upload relevant documents to ensure 90 days compliance; Conduct mediations and facilitation of cases; Management of assigned cases; Provide Hearing and Tribunal support
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Competencies
Knowledge of the following: Relevant legislation, policies, regulations, codes, guidelines and standards applicable to the Rental Housing Sector; Public service procedures and property management and maintenance from a rental perspective; Best practices and procedures within the Rental Housing Sector; Skills needed: Proven computer literacy; Legal administration; Planning and organising; Mediation and facilitation; Interpersonal; Conflict management and mediation; Coordinating; Analytical; Problem solving; Written and verbal communication.###
Remuneration
R 397 116 - R 468 459 annum (Salary level 8)
Note on remuneration in addition to service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.
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Notes
Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to complete a practical assessment and attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department.
By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.
Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 086 137 0214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.
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Attachments (if applicable)
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