Job Description

Medwell is a company specialising in all levels of home healthcare, the management of healthcare services in retirement villages and the provision of medical equipment and products.

Medwell is looking to acquire the services of a Care & Marketing Coordinator to be based at their office in Bellville (Rosenpark). Currently a dual role, however, the position might evolve in a 100 % Care Coordinator position.

WORKING HOURS:

Mondays to Fridays 07:30 to 16:30 (office-based with visits to clients and referral partners). On-call after hours on rotation basis for patient referrals of certain projects.

MAIN PURPOSE:

To ensure that the client/patient receives the most effective service through utilization of existing resources, support networks and/or the establishment of a new home nursing service in Retirement Village managed by Medwell , or the wider community. The service should be structured according to individual requirements. Marketing (face-to-face/direct or telephonic) of all Medwell's service offerings to medical practitioners and healthcare facilities (not contracted by Medwell).

MINIMUM REQUIREMENTS:

Experience in a similar role (care coordination/marketing) is highly desirable; or in home healthcare and client services industry. Qualification or inclination to Social work/care beneficial. Tertiary qualification in (medical) administration beneficial. Valid driver's license and own reliable motor vehicle (for client visits).

OTHER REQUIREMENTS:

The ideal candidate will:

have excellent communication and organisational skills. be process driven, systematic & organised. have excellent co-ordination skills. have the ability to multitask and manage priorities effectively. take full ownership of case load. function well under pressure in a fast-paced environment requiring flexibility and responsiveness. be adaptable to changing environment and processes of clients and medical schemes have a professional approach and appearance. be comfortable with technology - devices and programmes. be fully Computer literate (Word, Excel, Outlook, Sharepoint) appreciate the importance of service excellence. be client-focused. be willing to work extended hours in order to implement services requested by medical schemes on short notice.

RESPONSIBILITIES:

1. Enquiries & Follow-up

respond to enquiries and follow-up timeously
2. Coordination of homebased care service

arrange assessments of clients/patients & coordinate implementation of service liaise/negotiate with medical schemes for funding ensure relevant documentation is completed/signed/submitted/filed & systems updated coordinate implementation of single nursing procedures funded by medical schemes, or privately continuously liaise with representatives of clients/patients arrange and attend meetings with clients/representatives when required assist in the issuing of medical devices utilised for certain projects and ensure devices are in working condition
3. Marketing

Implement local marketing strategies to attract new clients. Build and maintain relationships with referral sources (e.g., hospitals, rehab centers, medical practitioners, case managers, senior living communities). Represent the company at networking events and community events.
Job Type: Full-time

Application Question(s):

Do you have previous experience in the healthcare industry?
Work Location: In person