Campaign Manager
Johannesburg, Gauteng, South Africa
Job Description
- Collaborate with Cross & Upsell, Retention, and Channel teams to allocate merchants and avoid overlap.
- Ensure targeting aligns with account ownership structures and portfolio segmentation.
- Collaborating with Customer Success, Product, and Data teams to define campaign objectives.
- Selecting target merchant segments based on product gaps, lifecycle stage, or risk indicators.
- Monitoring campaign engagement, conversions, and merchant.
- Identifying gaps in offer fit, messaging, or targeting and adjust as needed.
- Tracking leading and lagging indicators to evaluate commercial impact and customer outcomes.
- Coordinating multi-channel campaigns (phone, email, SMS, digital) with internal teams.
- Briefing Cross & Upsell Consultants and Customer Success teams on campaign objectives and messaging.
- Post-campaign, assess whether the offer met merchant needs and drove intended outcomes.
- Collecting qualitative and quantitative feedback from merchants and internal teams.
- Recommending refinements to product bundling, pricing, or future campaign targeting.
Diploma/Degree qualification
Minimum of 3 years working experience
Must come from Financial services background
Must be Campaign Design & Planning competent
Must have Project Management experience
Suitable candidates will be contacted. If you do not get a response within 14 days, please consider your application unsuccessful.
Skills Required
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Job Detail
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Job IdJD1523173
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned