Job Description

Job Summary
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Camp Manager / Administrator Couple or Field Guide
/strong
/p
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Authentic luxury Camp Kruger National Park
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To lead operations at a luxury Tented Camp, nestled deep within the Kruger National Park. We're seeking a dynamic Camp Manager
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&
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Lodge Administrator
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or
/strong
Field Guide who thrives in remote luxury environments and is ready to deliver unforgettable guest experiences while driving operational excellence.
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Operational Management:
/strong
br
- Oversee all aspects of daily camp operations in partnership with Lodge Management.
br
- Ensure seamless coordination across departments to maintain high service standards.
br
- Manage logistics, maintenance, and hygiene protocols across camp facilities.
br
- Sales of beverages and handcrafted curios to enhance the guest experience.
/p
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strong
Guest Experience
/strong
br
- Deliver personalized, world-class hospitality to every guest.
br
- Plan and execute daily activities, including game drives, bush walks, and surprise experiences.
br
- Resolve guest concerns promptly and professionally.
/p
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Staff Leadership
/strong
br
- Support recruitment, training, and performance management of camp staff.
br
- Foster a culture of excellence, respect, and continuous development.
br
- Uphold disciplinary protocols and resolve internal conflicts with integrity
/p
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strong
Financial Oversight
/strong
br
- Assist in budget development and cost control measures.
br
- Maintain accurate inventory and financial reporting systems.
br
- Conduct monthly, quarterly, and annual stock takes.
/p
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strong
Compliance & Sustainability
/strong
br
- Ensure adherence to SAN-Parks regulations, environmental standards, and safety protocols.
br
- Maintain up-to-date licenses and permits for camp operations and staff.
br
- Champion eco-conscious practices and community development initiatives.
/p
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strong
Health & Safety
/strong
br
- Implement emergency procedures and uphold sanitation and food safety standards.
br
- Ensure medical readiness and trauma response capabilities.
/p
p
strong
Reporting & Communication
/strong
br
- Provide regular performance updates to senior management.
br
- Maintain clear communication channels with staff, guests, and leadership
/p
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strong
Continuous Improvement
/strong
br
- Analyse feedback to identify areas for enhancement.
br
- Introduce innovative ideas aligned with the Imbali Safari Lodge brand.
/p
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Minimum Experience & Requirements
/strong
/p
ul
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p
Minimum 3 years' experience in camp or lodge management.
/p
/li
li
p
Strong leadership, interpersonal, and crisis management skills.
/p
/li
li
p
Must demonstrate maturity, professionalism, and excellent communication skills.
/p
/li
li
p
Valid driver's license and off-road driving proficiency.
/p
/li
li
p
First aid training and basic mechanical/electrical knowledge are beneficial.
/p
/li
li
p
Proficient in Microsoft Office.
/p
/li
li
p
Knowledge of Kruger Park geography preferred.
/p
/li
li
p
Familiarity with South African tourism regulations and Acts.
/p
/li
li
p
Fluency in English; Shangaan or related African language advantageous.
/p
/li
li
p
Knowledge of foreign languages would be advantageous.
/p
/li
li
p
Warm, professional, and guest-centric demeanor.
/p
/li
li
p
Adaptable, resilient, and composed under pressure.
/p
/li
li
p
Detail-oriented with high standards of cleanliness and presentation.
/p
/li
li
p
Self-disciplined, punctual, and respectful.
/p
/li
li
p
Passionate about flora, fauna, and cultural engagement
/p
/li
li
p
Capable of working independently, handling pressure, and taking full responsibility for tasks.
/p
/li
/ul
p
strong
Salary market related -
/strong
strong
including accommodation.
/strong
/p
p
strong
Camp Manager / Administrator Couple
/strong
/p
p
Authentic luxury Camp Kruger National Park
/p
p
To lead operations at a luxury Tented Camp, nestled deep within the Kruger National Park. We're seeking a dynamic Camp Manager & Lodge Administrator or Field Guide who thrives in remote luxury environments and is ready to deliver unforgettable guest experiences while driving operational excellence.
/p
p
strong
Operational Management:
/strong
br
- Oversee all aspects of daily camp operations in partnership with Lodge Management.
br
- Ensure seamless coordination across departments to maintain high service standards.
br
- Manage logistics, maintenance, and hygiene protocols across camp facilities.
br
- Sales of beverages and handcrafted curios to enhance the guest experience.
/p
p
strong
Guest Experience
/strong
br
- Deliver personalized, world-class hospitality to every guest.
br
- Plan and execute daily activities, including game drives, bush walks, and surprise experiences.
br
- Resolve guest concerns promptly and professionally.
/p
p
strong
Staff Leadership
/strong
br
- Support recruitment, training, and performance management of camp staff.
br
- Foster a culture of excellence, respect, and continuous development.
br
- Uphold disciplinary protocols and resolve internal conflicts with integrity
/p
p
strong
Financial Oversight
/strong
br
- Assist in budget development and cost control measures.
br
- Maintain accurate inventory and financial reporting systems.
br
- Conduct monthly, quarterly, and annual stock takes.
/p
p
strong
Compliance & Sustainability
/strong
br
- Ensure adherence to SANParks regulations, environmental standards, and safety protocols.
br
- Maintain up-to-date licences and permits for camp operations and staff.
br
- Champion eco-conscious practices and community development initiatives.
/p
p
strong
Health & Safety
/strong
br
- Implement emergency procedures and uphold sanitation and food safety standards.
br
- Ensure medical readiness and trauma response capabilities.
/p
p
strong
Reporting & Communication
/strong
br
- Provide regular performance updates to senior management.
br
- Maintain clear communication channels with staff, guests, and leadership
/p
p
strong
Continuous Improvement
/strong
br
- Analyse feedback to identify areas for enhancement.
br
- Introduce innovative ideas aligned with the Imbali Safari Lodge brand.
/p
p
strong
Minimum Experience & Requirements
/strong
/p
ul
li
p
Minimum 3 years' experience in camp or lodge management.
/p
/li
li
p
Strong leadership, interpersonal, and crisis management skills.
/p
/li
li
p
Must demonstrate maturity, professionalism, and excellent communication skills.
/p
/li
li
p
Valid driver's licence and off-road driving proficiency.
/p
/li
li
p
First aid training and basic mechanical/electrical knowledge are beneficial.
/p
/li
li
p
Proficient in Microsoft Office.
/p
/li
li
p
Knowledge of Kruger Park geography preferred.
/p
/li
li
p
Familiarity with South African tourism regulations and Acts.
/p
/li
li
p
Fluency in English; Shangaan or related African language advantageous.
/p
/li
li
p
Knowledge of foreign languages would be advantageous.
/p
/li
li
p
Warm, professional, and guest-centric demeanor.
/p
/li
li
p
Adaptable, resilient, and composed under pressure.
/p
/li
li
p
Detail-oriented with high standards of cleanliness and presentation.
/p
/li
li
p
Self-disciplined, punctual, and respectful.
/p
/li
li
p
Passionate about flora, fauna, and cultural engagement
/p
/li
li
p
Capable of working independently, handling pressure, and taking full responsibility for tasks.
/p
/li
/ul
p
strong
Salary market related -
/strong
strong
including accommodation.
/strong
/p
p
em
strong
Please Note -
/strong
/em
While all applications are valuable, we'll reach out directly to candidates who best meet the client's requirements.
/p
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