Are you passionate about training and developing individuals to excel in the dynamic world of Business Process Outsourcing (BPO) call centers? Do you have a knack for inspiring and motivating teams to deliver exceptional customer service? If so, we have an exciting opportunity for you!
Company Overview: We are a leading BPO company based in Cape Town, renowned for delivering outstanding customer experiences for clients across various industries. Our commitment to excellence and continuous improvement has enabled us to become a preferred partner for businesses seeking top-notch call center services.
: As a BPO Call Centre Trainer, you will play a crucial role in the growth and success of our call center agents. You will be responsible for designing, delivering, and evaluating comprehensive training programs that empower our agents to provide exceptional customer service and achieve their performance goals. Your role will include, but not be limited to:
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