Call Centre Manager
Job Description
We're Looking for a Nightshift Manager Who Can Do It All!
Do you have a generalist approach with the ability to think outside the box and handle any task that comes your way? We're seeking a Nightshift Manager with strong IT skills, excellent crisis management, and top-notch communication abilities to lead our night operations.
What We're Looking For:
Generalist with the ability to take on a variety of tasks
Strong IT skills for troubleshooting and managing tech-related issues
Proven crisis management and problem-solving capabilities
Exceptional communication and leadership skills
Creative and proactive mindset for handling unexpected situations
Supervise and support the night shift teams
Handle escalations and crisis situations
Provide first-line IT support for hardware, software, and network issues
Manage escalations and troubleshoot technical problems quickly and efficiently
Ensure operational continuity and compliance
Submit end-of-shift reports
What You Bring:
Proven experience managing teams Strong IT knowledge: hardware, software, networks, and common troubleshooting Crisis management and problem-solving skills Tech-savvy with the ability to use monitoring tools and support software Excellent communication and multitasking abilities Willingness to work strictly night shifts
Working Schedule:
Monday to Friday 21:00 -06:00Salary :
Competitive SalaryJob Type: Full-time
Pay: R10000,00 - R15000,00 per month
Work Location: In person
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Job Detail
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Job IdJD1515873
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGordon’s Bay, WC, ZA, South Africa
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EducationNot mentioned