Job Description

Outbound Call Centre Manager - Financial Services

Are you a results-driven leader with a passion for sales and a talent for developing people? We are seeking a dynamic and experienced

Outbound Call Centre Manager

to lead our new cold-calling team at our head office in

Centurion

.

This is an exciting opportunity to build and manage a team focused on a high-growth market. Your team will be targeting working class individuals with innovative financial products.

Key Responsibilities:

Team Leadership:

Recruit, train, and manage a high-performing outbound call centre team.

Performance Management:

Set and monitor key performance indicators (KPIs), ensuring the team consistently meets and exceeds sales targets.

Lead Generation:

Develop and implement strategies for sourcing new leads and managing existing data.

Sales Strategy:

Refine and optimize our cold-calling scripts and sales processes.

Reporting:

Provide regular reports on team performance, sales metrics, and market feedback to senior management.

What We're Looking For:

A highly motivated individual that is fluent in Afrikaans and English. Proven experience as an Outbound Call Centre Manager, specifically in the financial services sector. Demonstrated success in managing and motivating a sales team. Experience with

cold-calling

and an understanding of the sales cycle. A track record of effective lead generation and data management. Excellent communication, leadership, and analytical skills.

Compensation:

This position offers a

competitive basic salary

plus a generous

commission structure based on team performance

.

Location:

Our Head Office in

Centurion

Job Type: Full-time

Pay: From R10000,00 per month

Application Question(s):

Are you fluent in Afrikaans and English? How long have you been managing a call centre? How many agents did you have in your call centre?
Work Location: In person