Call Centre Customer Service Consultants
Job Description
We are looking for an energetic, well-spoken customer service consultant to join our team and answer questions and requests from our customers.
The ideal candidate should be well-spoken with a professional demeanor and strong customer service and computer skills.
no experience required- WhatsApp. 0640168612
Responsibilities
managing inbound and outbound calls.
Listening to customer concerns and providing information, answers, or responses.
Taking orders and processing billings and payments.
Obtaining and correctly recording customer information.
Handling customer complaints and processing returns effectively.
Keeping records of customer interactions.
Ensuring customer satisfaction or referring customers to supervisors.
Identifying opportunities to up-sell other products and services.
skills and attributes
interpersonal, customer service, and communication skills.
Good problem-solving skills.
Patience.
Job Type: Permanent
Work Location: In person
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Job Detail
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Job IdJD1563597
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, GP, ZA, South Africa
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EducationNot mentioned