Call Centre Consultant
Job Description
We are seeking a detail-focused, customer-oriented, and professional Call Centre Representative to join our team. The focus of the role is to take incoming calls from customers to service their requests, along with making outbound calls to customers.
Roles and responsibilities
Answer incoming calls from customers and assist them with their queries.
Verify customers' identity by following company procedures before discussing any accounts, products, or information.
Keep customers' information up to date on the internal CRM system.
Assist customers with their queries, provide information on products, and take payments over the phone.
Make outbound calls to customers as needed regarding product renewals, contract renewals, or other types of services they may need.
Ensure that all sales and products/services sold are logged on the CRM system.
Work in line with data security policies at all times.
NO Experience required.
Whats App Application line. . 0640168612
Job Type: Permanent
Education:
High School (matric) (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1617198
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, GP, ZA, South Africa
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EducationNot mentioned