Call Center Agent
Mount Edgecombe, ZN, ZA, South Africa
Job Description
WE ARE HIRING: CALL CENTER AGENTS
We are looking for motivated and customer-focused
Call Center Agents
to join our growing team. The ideal candidates must have strong communication skills, the ability to work under pressure, and a passion for delivering excellent customer service.Responsibilities:
Handle inbound and outbound calls in a professional manner Assist customers with queries, complaints, billing, and service-related issues Provide accurate information and resolve customer concerns efficiently Capture customer information and update system records Meet daily, weekly, and monthly performance targets Maintain a high level of professionalism and follow company procedures
Requirements:
Minimum of
3-6 months call center experience
(unless you want it different) Excellent communication skills in English (add other languages if needed) Matric / Grade 12 certificate Ability to work under pressure and in a fast-paced environment Must be punctual, reliable, and goal-drivenLocation:
15 Fairways Avenue, Mount Edgecombe, Estate 2, Business Park, Durban
How to Apply:
Email your CV, Matric certificate, and ID to:
Recruitment@icallgroup.com
OR WhatsApp:
063 153 8097
Job Type: Full-time
Pay: R4500,00 - R6000,00 per month
Work Location: In person
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Job Detail
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Job IdJD1597604
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMount Edgecombe, ZN, ZA, South Africa
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EducationNot mentioned