Business Systems & Process Analyst

Port Elizabeth, Eastern Cape, South Africa

Job Description

Key Responsibilities:

  • Analyse and map current business processes to identify inefficiencies and are as for improvement.
  • Support the design and implementation of optimised workflows, SOPs, and system enhancements.
  • Collaborate with cross-functional teams to implement scalable solutions.
  • Assist with data collection and interpretation to support project goals.
  • Contribute to pilot projects and continuous improvement initiatives across the business.
  • Prepare professional documentation and summaries of findings and recommendations.
Experience & Qualifications:
  • 3-5 years of experience in a similar role (business/process analysis, operations, or project coordination).
  • A qualification in Industrial Engineering, Business Analytics, Operations Management, or a Finance-related field is beneficial - but not required if experience is proven.
  • Project management experience and the ability to deliver within structured timelines.
  • A strong analytical thinker with the ability to break down complex systems.
  • Detail-oriented with excellent organisational and multitasking skills.
  • Strong communication and interpersonal abilities to engage across departments.
  • Proficiency in Microsoft Excel, PowerPoint, and data visualisation tools.
  • Experience in process mapping tools such as Visio or BPMN is advantageous.
  • Familiarity with ERP, CRM, or BI tools will be a strong advantage.
Please consider your application unsuccessful if you have not received a response within two weeks of applying.

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Job Detail

  • Job Id
    JD1485203
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Port Elizabeth, Eastern Cape, South Africa
  • Education
    Not mentioned