Job Description

Join Our Team as a Business Systems & Process Analyst at Wheco.

Are you a detail-driven problem solver with a passion for optimising systems and processes?
Wheco is looking for a skilled

Business Systems & Process Analyst

to support our Process Efficiency team in driving operational excellence across departments through data-driven insights and practical process improvements.

Key Responsibilities:

Analyse and map current business processes to identify inefficiencies and are as for improvement. Support the design and implementation of optimised workflows, SOPs, and system enhancements. Collaborate with cross-functional teams to implement scalable solutions. Assist with data collection and interpretation to support project goals. Contribute to pilot projects and continuous improvement initiatives across the business. Prepare professional documentation and summaries of findings and recommendations.

What We Are Looking For:

A strong analytical thinker with the ability to break down complex systems. Detail-oriented with excellent organisational and multitasking skills. Strong communication and interpersonal abilities to engage across departments. Proficiency in Microsoft Excel, PowerPoint, and data visualisation tools. Experience in process mapping tools such as Visio or BPMN is advantageous. Familiarity with ERP, CRM, or BI tools will be a strong advantage.

Experience & Qualifications:

3-5 years of experience in a similar role (business/process analysis, operations, or project coordination). A qualification in Industrial Engineering, Business Analytics, Operations Management, or a Finance-related field is beneficial -- but not required if experience is proven. Project management experience and the ability to deliver within structured timelines.
Job Types: Full-time, Permanent

Application Question(s):

A qualification in Industrial Engineering A qualification in Business Analytics A qualification in Operations Management
Experience:

Project Management: 1 year (Preferred) process analysis, operations, project coordination: 3 years (Required)
Location:

Port Elizabeth, Eastern Cape (Nelson Mandela Bay) (Required)
Work Location: In person