Job Description

KRA 1: Device Cleanliness & Hygiene
+ KPIs: 100% of repaired devices cleaned according to standard procedures; no residual dust, debris, or contaminants.
+ Target: Ensure all repaired items are safe, hygienic, and ready for handover or packaging
KRA 2: Timely Cleaning & Workflow Support + KPIs: Cleaning completed within agreed SLA after repair completion; minimal delays in handover to next process.
+ Target: Maintain smooth workflow with zero bottlenecks in the repair-to-delivery process.
KRA 3: Safety & Compliance + KPIs: Adherence to safety protocols while handling devices and cleaning agents; zero incidents of damage to devices.
+ Target: Ensure safe cleaning practices and prevent harm to devices, staff, or the work environment

Job Responsibilities

Clean repaired devices according to standard operating procedures (SOPs) to ensure they are free from dust, debris, or contaminants. Handle devices carefully to prevent damage during cleaning. Use appropriate cleaning agents, tools, and techniques suitable for the type of device being cleaned. Maintain hygiene and safety standards while working with cleaning materials and devices. Ensure cleaned devices are properly labeled, packaged, and ready for handover or storage. Report any damaged, malfunctioning, or uncleanable devices to the technician or supervisor for further action. Maintain cleaning equipment and supplies in good condition; replenish as needed. Keep the cleaning workspace organized, safe, and compliant with 5S or internal housekeeping standards. Assist in minor preventive maintenance of devices as instructed (e.g., external cleaning of sensitive components). * Follow company policies, SOPs, and safety protocols at all times