As a Business Specialist you will be responsible for:
Sales
Sales Target Management
Training of Retail sales staff (Products/Services/Systems/Processes)
Call Diary Planning
Call Diary Adherence
Call capturing
Information gathering
Competitor Activity
Relationship Management
Customer Services and Escalations
Reporting
Daily Feed Activity
Morning stand-up at 08:00 daily with the RTL to discuss sales targets and sales output
Kitted correctly, uniform and presentable as per guidelines
Train retail sales staff on products/services/systems/ processes
Daily, weekly feedback sessions to line management on activity and sales performance
Ensure full absolute rules enforced
Align with Regional Manager and Single Point of Contact on strategy
Daily Reporting Tasks
Complete the daily team register, training and sales to be submitted to the RTL
Capture store visits and sales daily at 15:30 to be submitted to RTL
Submit monthly travel logs to RTL (100% accuracy)
Sales Targets
Each BS carries a minimum target of 20 Business Internet and 10 FTTH xe2x80x93 subject to changeFacilitate the order and quotes and fast track the sales orders
Prepare daily feedback to the RTL on Visits and Sales output C2 General
Meet monthly minimum target as set out to earn commission + 50% of allocated stores selling at least one product
Requirements
What are we looking for?
To qualify for this role, you should:
Matric
Minimum 3 years related sales experience (Telecommunication Broadband sales)
Strong Training skills
Must be able to work in a fast pace environment, multi task, and have good communication skills, both verbally and in writing
Demonstrated skills and proven experience in Telecommunications Broadband sales
Reporting (Word, Excel and PowerPoint)
Training and Sales Presentations
Sound knowledge of Telecommunications (Broadband Products and Services)
Techno Savvy
Face-to-face SME engagement
Ability to understand and sell different products / packages
Ability to understand and sell value adding products and services
Maximise interactions to achieve agreed targets
Excellent customer service
Whatxe2x80x99s in it for you:
Robust package
Opportunity to work within an international organisation