Job Description

Career opportunity

This career is available in

Outsourced Business

for the role of

Business Project Manager

who will be based in

Hill on Empire,

reporting to

Manager: Outsourced Business Operations.

what will you do?

The succesful candidate will be responsible for ensuring:



System Platforms Providers


Strategic alignment of initiatives for Outsourced Business (OB) by the System Platform Providers (SPP) and the Binder Holders. They will also be responsible for relationship management between Santam and the SPP's through frequent engagements; including supporting the Outsourced Business and Business Integration teams

Principle accountabilities include

Responsible for ensuring strategic alignment of initiatives for OB by the SPP and the Binder Holder Responsible for managing relationships between Santam and the SPP's through frequent engagements Responsible for supporting the OB and Business Integration teams. Central point of contact at Santam for all SPP's Maintaining and reporting on initiative backlog. Drive the implementation of various initiatives through the SPP and Binder Holder Compiling steerco pack for monthly meetings with the SPP's. Chair, facilitate and minute the compulsory monthly Steerco meetings held with business Prioritisation of new initiatives with the Outsourced Business Committee Driving completion of initiatives timely and within budget Attend monthly prioritisation meetings and provide feedback on the implementation of various initiatives to the Outsourced Business team Responsible for managing the SPP initiative budget and estimation management; review of work orders and costing Reviewing of invoices against work orders and facilitation of invoice payment Attend meetings with Binders Holders, SPPs and Santam business teams relating to new deployments, migrations, issue resolution and provide guidance relating to requirements that may be required Prepare for quarterly planning meetings and drive the discussion and agreement to the initiatives Ad-hoc responsibilities as may be required from time to time Qualifications and Experience
Higher Certificate in Insurance Minimum 5 years' experience in project management Skills
Microsoft Excel, Word, PowerPoint QlikView and Qlik sense JIRA Confluence Understanding of the OB model would be an advantage Competencies
Ability to build and maintain relationships Communication and strong facilitation skills Resilience Attention to detail and strong analytical skills Good project management skills Change management skills Innovative and creative skills Negotiating skills Ability to convince and influence Ability to drive project time-line

Our commitment to transformation

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, andexpanding company, we are committed to transformation and growth. While our headquarters are in SouthAfrica, we are rapidly extending our presence into emerging markets across Africa and Asia

With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialistbusiness owners, and institutions--including 80 of the Top 100 companies listed on the JSE. Our commitmentto Insurance, Good and Proper goes beyond just providing cover--we offer peace of mind, ensuring our clientscan focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe thefreedom to seize every day is worth protecting

People drive our business, and we are committed to attracting the best talent, whether for permanent roles orshort-term opportunities

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourageapplications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive

Take the next step in your career--apply now and be part of a company that's shaping the future ofinsurance. This is Freedom!